License key error

[Former Member]

Hi,

We are doing a system refresh and trying to bring up sap after the db restore.

When i start sap through the MMC the dispatcher , i get a message "dipatcher running but not connected to message server".

Then the dispatcher stops.

When i check the dev_w0 file, i get the following message:

Tue Oct 20 17:27:21 2009

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

M

M Tue Oct 20 17:29:30 2009

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

S

S Tue Oct 20 17:29:49 2009

S found spool memory service RSPO-ACTIONS at 0000000034606540

M

M Tue Oct 20 17:31:17 2009

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

M

M Tue Oct 20 17:33:17 2009

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

M

M Tue Oct 20 17:34:51 2009

M *** ERROR => likey_install_from_memory: This system's system number is "000000000310238151", but there is a license key for system number "000000000311178897" in the license key file. [sliclikey.c 1269]

M

M Tue Oct 20 17:35:17 2009

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

M

M Tue Oct 20 17:37:17 2009

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

Regards,

Rajiv

[JPReyes · Accepted solution]

You need to delete the old license and install the license for your new system...

You can do that at OS level using saplicense command,

http://help.sap.com/saphelp_nw04/Helpdata/EN/1a/6cd7c6e8a111d18d970000e816c2ff/content.htm

Regards

Juan

[Former Member]

The issue is resolved.The sapservicesid had some acess problems on the drive.Proper access was given and issue got resolved.

[former_member227283]

Hi RAjiv,

Which OS you are using is it Windows or Unix.

If it is windows , then restart all the oracle services and then login to sqlplus and start the database.

sqlplus "/as sysdba"

sqlplus> startup

If it is unix , then kill the Oracle process and then login to sqlplus and start the database.

sqlplus "/as sysdba"

sqlplus> startup

Thanks

Anil

[former_member227283]

Hi Rajiv,

After running the command R3trans -d command, the log file trans.log will get generated.

Pls paste the contain file of trans.log.

Thanks

Anil

[Former Member]

Here is the contents of trans.log

4 ETW000 r3trans version 6.14 (release 700 - 14.02.08 - 14:55:00).

4 ETW000 ===============================================

4 ETW000

4 ETW000 date&time : 21.10.2009 - 05:45:21

4 ETW000 control file: <no ctrlfile>

4 ETW000 R3trans was called as follows: r3trans -d

4 ETW000 trace at level 2 opened for a given file pointer

4 ETW000 [dev trc ,00000] Wed Oct 21 05:45:23 2009 17454 0.017454

4 ETW000 [dev trc ,00000] db_con_init called 22 0.017476

4 ETW000 [dev trc ,00000] create_con (con_name=R/3) 34 0.017510

4 ETW000 [dev trc ,00000] Loading DB library 'dboraslib.dll' ... 36 0.017546

4 ETW000 [dev trc ,00000] load shared library (dboraslib.dll), hdl 0 6292 0.023838

4 ETW000 [dev trc ,00000] using "E:\usr\sap\RQ1\SYS\exe\nuc\NTAMD64\dboraslib.dll"

4 ETW000 19 0.023857

4 ETW000 [dev trc ,00000] Library 'dboraslib.dll' loaded 9 0.023866

4 ETW000 [dev trc ,00000] function DbSlExpFuns loaded from library dboraslib.dll

4 ETW000 16 0.023882

4 ETW000 [dev trc ,00000] Version of 'dboraslib.dll' is "700.08", patchlevel (0.144)

4 ETW000 119 0.024001

4 ETW000 [dev trc ,00000] function dsql_db_init loaded from library dboraslib.dll

4 ETW000 14 0.024015

4 ETW000 [dev trc ,00000] function dbdd_exp_funs loaded from library dboraslib.dll

4 ETW000 66 0.024081

4 ETW000 [dev trc ,00000] New connection 0 created 20 0.024101

4 ETW000 [dev trc ,00000] 0: name = R/3, con_id = -000000001 state = DISCONNECTED, perm = YES, reco = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO

4 ETW000 30 0.024131

4 ETW000 [dev trc ,00000] db_con_connect (con_name=R/3) 14 0.024145

4 ETW000 [dev trc ,00000] find_con_by_name found the following connection for reuse:

4 ETW000 13 0.024158

4 ETW000 [dev trc ,00000] 0: name = R/3, con_id = 000000000 state = DISCONNECTED, perm = YES, reco = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO

4 ETW000 16 0.024174

4 ETW000 [dev trc ,00000] CLIENT_ORACLE_HOME is not set as environment variable or

4 ETW000 DIR_CLIENT_ORAHOME is not set as profile parameter.

4 ETW000 assuming using instant client with unspecified location.

4 ETW000 3916 0.028090

4 ETW000 [dev trc ,00000] Oracle Client Version: '10.2.0.2.0' 7777 0.035867

4 ETW000 [dev trc ,00000] -->oci_initialize (con_hdl=0) 19 0.035886

4 ETW000 [dev trc ,00000] Client NLS settings: AMERICAN_AMERICA.WE8DEC 2686 0.038572

4 ETW000 [dev trc ,00000] Logon as OPS$-user to get SAPRQ1's password 13 0.038585

4 ETW000 [dev trc ,00000] Connecting as /@RQ1 on connection 0 (nls_hdl 0) ... (dbsl 700 250407)

4 ETW000 21 0.038606

4 ETW000 [dev trc ,00000] Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

4 ETW000 17 0.038623

4 ETW000 [dev trc ,00000] 0 WE8DEC 1 0000000006DFC890 000000000032C8C0 0000000006E11238

4 ETW000 76 0.038699

4 ETW000 [dev trc ,00000] Allocating service context handle for con_hdl=0 374417 0.413116

4 ETW000 [dev trc ,00000] Allocating server context handle 22 0.413138

4 ETW000 [dev trc ,00000] Attaching to DB Server RQ1 (con_hdl=0,svchp=0000000006E110F8,srvhp=0000000006E134C8)

4 ETW000 39 0.413177

4 ETW000 [dev trc ,00000] Assigning server context 0000000006E134C8 to service context 0000000006E110F8

4 ETW000 22450 0.435627

4 ETW000 [dev trc ,00000] Allocating user session handle 28 0.435655

4 ETW000 [dev trc ,00000] Starting user session (con_hdl=0,svchp=0000000006E110F8,srvhp=0000000006E134C8,usrhp=000000000032D0D8)

4 ETW000 24 0.435679

4 ETW000 [dboci.c ,00000] *** ERROR => OCI-call 'OCISessionBegin' failed with rc=1033

4 ETW000 41573 0.477252

4 ETW000 [dev trc ,00000] server_detach(con_hdl=0,stale=1,svrhp=0000000006E134C8)

4 ETW000 14 0.477266

4 ETW000 [dev trc ,00000] Detaching from DB Server (con_hdl=0,svchp=0000000006E110F8,srvhp=0000000006E134C8)

4 ETW000 15 0.477281

4 ETW000 [dev trc ,00000] Deallocating server context handle 0000000006E134C8

4 ETW000 367 0.477648

4 ETW000 [dbsloci. ,00000] *** ERROR => CONNECT failed with sql error '1033'

4 ETW000 6666 0.484314

4 ETW000 [dev trc ,00000] set_ocica() -> OCI or SQL return code 1033 13 0.484327

4 ETW000 [dev trc ,00000] Try to connect with default password 11 0.484338

4 ETW000 [dev trc ,00000] Connecting as SAPRQ1/<pwd>@RQ1 on connection 0 (nls_hdl 0) ... (dbsl 700 250407)

4 ETW000 15 0.484353

4 ETW000 [dev trc ,00000] Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

4 ETW000 15 0.484368

4 ETW000 [dev trc ,00000] 0 WE8DEC 1 0000000006DFC890 000000000032C8C0 0000000006E11238

4 ETW000 16 0.484384

4 ETW000 [dev trc ,00000] Allocating server context handle 9 0.484393

4 ETW000 [dev trc ,00000] Attaching to DB Server RQ1 (con_hdl=0,svchp=0000000006E110F8,srvhp=0000000006E134C8)

4 ETW000 20 0.484413

4 ETW000 [dev trc ,00000] Assigning server context 0000000006E134C8 to service context 0000000006E110F8

4 ETW000 15722 0.500135

4 ETW000 [dev trc ,00000] Assigning username to user session 000000000032D0D8

4 ETW000 17 0.500152

4 ETW000 [dev trc ,00000] Assigning password to user session 000000000032D0D8

4 ETW000 20 0.500172

4 ETW000 [dev trc ,00000] Starting user session (con_hdl=0,svchp=0000000006E110F8,srvhp=0000000006E134C8,usrhp=000000000032D0D8)

4 ETW000 16 0.500188

4 ETW000 [dboci.c ,00000] *** ERROR => OCI-call 'OCISessionBegin' failed with rc=1033

4 ETW000 41009 0.541197

4 ETW000 [dev trc ,00000] server_detach(con_hdl=0,stale=1,svrhp=0000000006E134C8)

4 ETW000 14 0.541211

4 ETW000 [dev trc ,00000] Detaching from DB Server (con_hdl=0,svchp=0000000006E110F8,srvhp=0000000006E134C8)

4 ETW000 14 0.541225

4 ETW000 [dev trc ,00000] Deallocating server context handle 0000000006E134C8

4 ETW000 370 0.541595

4 ETW000 [dbsloci. ,00000] *** ERROR => CONNECT failed with sql error '1033'

4 ETW000 26 0.541621

4 ETW000 [dev trc ,00000] set_ocica() -> OCI or SQL return code 1033 9 0.541630

4 ETW000 [dblink ,00431] ***LOG BY2=>sql error 1033 performing CON [dblink#5 @ 431]

4 ETW000 10214 0.551844

4 ETW000 [dblink ,00431] ***LOG BY0=>ORA-01033: ORACLE initialization or shutdown in progress [dblink#5 @ 431]

4 ETW000 13 0.551857

2EETW169 no connect possible: "DBMS = ORACLE --- dbs_ora_tnsname = 'RQ1'"

[JPReyes]

ORA-01033: ORACLE initialization or shutdown in progress 

That means your DB is not open... its in between a startup or a shutdown, stop the system and try starting the db manually until you see that the db is open successfully.

Read SAP Note 655240 - Composite SAP note: ORA-01033

Regards

Juan

[Former Member]

Hi,

To me it looks like you need to double check your Oracle service and SAP service users...You may need to change it to test.

I have had somthing similar in the past that changing the service users remedied the problem.....

Try just using the local system account. Also check for good measure you environment settings

Mark

[former_member227283]

Hi,

Can you check the command R3trans -d.

1. login to OS with SIDADM.

2. run command R3trans -d

Pls paste the output of log trans.log in forum.

Thanks

Anil

[Former Member]

Here is the output.

This is r3trans version 6.14 (release 700 - 14.02.08 - 14:55:00).

2EETW169 no connect possible: "DBMS = ORACLE --- dbs_ora_tnsname = 'RQ1'"

r3trans finished (0012).

[Former Member]

Can you run R3trans -x and paste the output, should be in a file called trans.log

Mark

[former_member227283]

Hi Rajiv,

M *** ERROR => likey_install_from_memory: This system's system number is "000000000310238151", but there is a license key for system number "000000000311178897" in the license key file. http://sliclikey.c 1269

one more thing , why there is installtion differ in application & database .

Are you making system copy from two different lansdscape.

Thanks

Anil

[Former Member]

When i try to do install using SAPINSTALL command i get the following error.

• SAPLICENSE (Release 700) ERROR ***

ERROR: Connect to database failed

DETAILS: DbSlConnect failed with return code 99

SQL-ERROR 1033 (check DB manual for explanation)

[Former Member]

Is your listener and database up...

[Former Member]

If the refresh has been put it on a different server you will need a new hardware key....

Mark

Edited by: Mark Norman on Oct 21, 2009 11:54 AM

[former_member227283]

Hi Rajiv,

What is you application version.

Thanks

Anil