How to delete an advance in TC:TRIP/PR05

[Former Member]

Hello,

Basically user was trying to submit his reimbursement, and instead of clicking on "receipts" tab, he accidentally clicked "advance". The claim was not an advance hence he tried to delete it at the bottom of the screen but system does not allow. There's no error message or anything. Just, nothing happened.

The reimbursement was not approved yet while he was trying to delete the advance. Can anybody let me know how to achive this issue?

Thanks in advance

VK

[Paulo_Vitoriano]

The user can simply enter the second line with the same negative value, so it will zero out the advance in the total.

[Former Member]

Hi Paulo,

Thanks for your information

But is it possible to delete once created an advance? We need to delete that advance?

Regards

[Former Member]

Hi,

it is not possible to delete an advance in TRIP and in PR05. The solution for these cases is the answer sent by Paulo.

Regards,

Teresa

[Former Member]

Hello,

I really appreciated for your answer and assigned you points

Regards