Credit note with ref to invoice

[Former Member]

Hi,

when i create a credit note with ref to invoice it is copying the quantity in target quantity instead of order quantity.

can any one please help.

Thanks

syed

[Lakshmipathi · Accepted solution]

Credit note should always be generated referencing to the quantity what was supplied and NOT against order quantity. Is this not happening for you ??

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Actual senario is we have billing plans in contracts, once we raise the invoice then when i try to raise the credit note with reference to invoice, message pops up with credit note request is already exits for line item 10, i have now unchecked the shedule lines in the item catgory, now after that when i create credit note with ref to invoice the quantity is now getting copied in to target quantity instead of order quantity.

Please help

Thanks

syed

[Lakshmipathi · Accepted solution]

Go to VOV7, select your item category and execute. Check what is maintained for the field "Completion Rule". It should have been "B"

thanks

G. Lakshmipathi

[former_member217082 · Accepted solution]

Hi Syed

Firstly , Go to VOV7 and maintain Completion Rule as B . Secondly Check the schedule lines in the item category VOV7 also.

Now when you create credit note wrf to invoice quantity it should copy target quantity only

Regards

Srinath

[Former Member · Accepted solution]

I have selected the option B in completion rule and checked the shedule lines but still the Qty is copying to Target Qty instead of order qty.

I want it to copy to Order qty.

Thanks

if any soulution provided soon

[Former Member · Accepted solution]

I have selected the option B in completion rule and checked the shedule lines but still the Qty is copying to Target Qty instead of order qty.

I want it to copy to Order qty.

Thanks

if any soulution provided soon

[Former Member · Accepted solution]

I have selected the option B in completion rule and checked the shedule lines but still the Qty is copying to Target Qty instead of order qty.

I want it to copy to Order qty. and still i receive a message that line item 10 has the credit note request

Thanks

[Lakshmipathi · Accepted solution]

Create a return order for another billing document and generate credit note for this. Post the outcome. Dont try with the same order had you changed in VOV7.

thanks

G. Lakshmipathi

[former_member566877 · Accepted solution]

Hi,

For the item category which is getting determined in the credit note, tick Schedule lines allowed. It will now copy to order quantity.

Thanks

Krish.

[former_member217082]

Hi Syed

First of all chcek in VOV8 , what is the reference mandatory used ( billing document or sales document ) .

Secondly , Check how much quantity has been delivered

Regards

Srinath

[Former Member]

Hi,

Mandatory field is biling document and when i enter billing document it is displaying that message.

Syed

[Former Member]

Hi,

Mandatory field is biling document and when i enter billing document it is displaying that message.

Syed