ERROR: SX_GENERATE_NDR;Message cannot be transferred to node SMTP:

[Former Member]

Hi,

Most of the distribution list of users is unable to receive the lotus notes mail from SAP, but the same user was able to receive the external mail from different distribution list.

We have checked the SCOT for SMTP connection. There is no issue with SMTP connection.

Error Message: Definitely cannot transfer message to node SMTP due Connection error

Error Number: 816

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NW2004s, Ver.7

Tr: SCOT only SMTP configured

Mail Host: smtp.companyname

Mail Port: 25

code page: 0 no conversion into others...

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Profile paramaters:

icm/server_port_0 = port=http,port=80...

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SICF services

sapconnect smtp services is actived

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SU01 user

E - mail: user eamil address

Comm. Method: mail

Roles Tab: Authrozation profile: SAP_ALL

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Now why I am getting this error

SX_GENERATE_NDR Gannot process message in SAP System

Please advised thanks in Advanced

[JPReyes]

Your message is a bit confusing.... you are sending a mail from SAP to lotus notes?

Anyhow, usually this message shows up when theres a problem with the SMTP relay agent.... check that the IP address of your SAP system is populated on the relay agent of your SMTP server

Regards

Juan

[Former Member]

HI Juan Reyes

Yes. we are sending a mail from SAP to lotus notes.

Recently we have created the new Distribution list.

we have assign the certain group of people in the newly created distribution list,based on the distribution list external email(Lotus notes) is triggered from SAP.

Issue

Same user has received external mail from different distribution list,but the same user has not received mail from newly created distribution list.

we are getting the above error message.

Please help us to reslove the above issue.

[JPReyes]

You're going to have to check the distribution list.

I presume theres an invalid entry or a typo...

Regards

Juan

[Former Member]

HI Juan Reyes

We have checked the distribution list and there is no typo or invalid entry.

we are using the same user id in other distribution list which user is able to receive external mail.

Please confirm.

1.Is these any other transaction is used to assign the external mail id (SU01) ?

2. any other link is missed out in the distribution list?

Thanks for your response

[former_member227283]

Hi,

Pls check port 25 is open

Telnet from SAP server to mail server on port 25

sapserver>telnet mailsever 25

Thanks

Anil