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Mail successfully sent but nothing received in inbox

Former Member
0 Kudos

Hi experts,

I am doing (at least trying to) a file to mail scenario.

The configuration seems to be correct and is as follow for my receiver adapter :

Transport protocol : SMTP

Message protocol : XIALL

Adapter Engine : Central Adapter Engine

URL : smtp://smtp_adress

Configure user athentication checked

Auth. method : Plain

user : mail_adress

No password

Use Mail Package checked (base64)

When i send a message, everything is OK : in sxmb_moni the message is successful, and in the adapter engine (CC monitoring) I get no error : The message status was set to DLVD & mail sent successfully in notifications.

Yet, I do not get anything in my mailbox.

In my message mapping, I have specified following fields :

Subject - From - To - Content-type & Content.

Maybe is there an issue with the from & to adresses ? Do I have to put something in particular ? What are the links between the smtp server and the From - To adresses ?

Any idea where this would come from ?

Any help would be really appreciated.

Regards,

Jamal

Edited by: ba_da_boom on Oct 12, 2009 3:35 PM

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

THanks a lot for your help.

I resolved the issue, actually, the sender mail adress needed to be one of the smtp mail server.

Thanks again,

Former Member
0 Kudos

Sorry, my mistake.

My protocol is actually XIPAYLOAD.

Also, my 'from' & 'to' adresses have the same domain.

Thanks a lot for your help,

Jamal

Former Member
0 Kudos

Check the message in MessagingSystem of adapter for more details..

go to http://host:port/MessagingSystem/

check the audit logs there and if any error there then post the same,also try to synchronise your mailbox for the same

there can be some problem with mail server ssometimes too...

Rajesh

Former Member
0 Kudos

Check with you mail server administrator..

Is the mails are getting blocked in the Mail server.... ?

Regards

Sunil.

Former Member
0 Kudos

Check the sender adress you are provided it shouldbe of the same domain like your receiver address

e.g in.com is the domain it should be same for both from and to..

Rajesh

former_member187339
Active Contributor
0 Kudos

Hello..

>>Transport protocol : SMTP

From help.sap * If you have selected XIPAYLOAD as the message protocol and have a mail package document as the XI payload, select Use Mail Package.*

1. What is your transport protocol it shoudl be XIPayload for use mail package

2. Does your SMTP server requires any authentication? If yes then provide that too

3. Also chech what is the Port used for SMTP?

4. USe Send Delivery Status Notification: For transport protocol SMTP you can select Send Delivery Status Notification.

Under To, enter the e-mail address of the recipient of the delivery status notification.

Regards

Suraj