on 10-10-2009 12:37 PM
Hi All,
In Solution Manager Help Desk Message, two kind of status are there. 1) User Status 2) System Status.
I want to develop one Z report which will use these 2 status field.
But I dont get the Table Name from which I will get these two field.
Can any one provide me the table name from where I can get these data?
Regards,
Nisit
Hi...
Actually in CRM_DNO_MONITOR T-Code there are two kind of status 1) User Status and 2) System Status. These both fields are coming from which table that we want to know. Can any one please help us for this??
Thanks,
Vidhi
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Hi,
you can try function module to fetch the user status
CALL FUNCTION 'CRM_STATUS_READ_DB'
EXPORTING
IV_GUID = lv_guid
IV_SINGLE_STATUS =
IV_ONLY_CHANGED = FALSE
IMPORTING
ET_STATUS_WRK = lt_status_db
EV_ACTIVE_OLD = lv_active_old
EXCEPTIONS
ERROR_OCCURRED = 1
OTHERS = 2
.
bye Mike
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Hi,
TJ02 provides you the System status details & TJ30 is for User Status.
Also, CRM_JEST gives the Status of Individual Object Status.
Thx,
Waseem.
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