SAP Solution Manager Diagnostic 500 Internal Server Error

[Former Member]

Hello,<br><br>

I had updated the SMD from SP12 to SP 17 for the JAVA EWA Report generating.<br>

After this I want to configurate the SMD and got the following error:<br>

<br>

java.lang.NoClassDefFoundError: com.sap.sup.smd.navigation.links.LinksReader

at java.lang.J9VMInternals.verifyImpl(Native Method)

at java.lang.J9VMInternals.verify(J9VMInternals.java:59)

at java.lang.J9VMInternals.initialize(J9VMInternals.java:120)

at com.sap.sup.smd.navigation.ApplicationController.getControllerImpl(ApplicationController.java:276)

at com.sap.sup.smd.navigation.ApplicationController.wdDoInit(ApplicationController.java:107)

at com.sap.sup.smd.navigation.wdp.InternalApplicationController.wdDoInit(InternalApplicationController.java:201)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingCustomController.doInit(DelegatingCustomController.java:73)

at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)

at com.sap.tc.webdynpro.progmodel.controller.Component.getCustomControllerInternal(Component.java:449)

at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:387)

at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:416)

at com.sap.tc.webdynpro.progmodel.context.MappingInfo.getDataNode(MappingInfo.java:83)

at com.sap.tc.webdynpro.progmodel.context.MappingInfo.initMapping(MappingInfo.java:125)

at com.sap.tc.webdynpro.progmodel.context.MappingInfo.init(MappingInfo.java:121)

at com.sap.tc.webdynpro.progmodel.context.MappedNodeInfo.doInit(MappedNodeInfo.java:215)

at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:671)

at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:674)

at com.sap.tc.webdynpro.progmodel.context.Context.init(Context.java:40)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:199)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.doOpen(WebDynproWindow.java:295)

at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.show(ApplicationWindow.java:182)

at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.open(ApplicationWindow.java:177)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:364)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:756)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:291)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:215)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

<br><br>

Did anybody had expireance with thisor an Idea how I could solve this issue?<br>

<br>

Thank you in advance.<br>

<br>

Genrich

[Paul_Babier]

Hello Genrich,

SAP Note 1126859 End-to-End Diagnostics SP15-SP17 should be reviewed to ensure you have met the prerequisites

Specifically ensure you have met the additional requirements with component ST400 for SP17 and Prerequisites for Managed systems

Also ensure you have performed the IMG activity to Activate HTTP Services in transaction SPRO

Hope this helps.

Regards,

Paul

[Former Member]

Hi There

would you please first check wether your solman system meet the prerequisit as per this SAP Note

1274287 : End-to-End Diagnostics SP18(EHP1)- SP19 - SP20

Best Regards

Jai