on 10-08-2009 12:02 PM
Hi All,
We are facing a peculiar issue at our client Produciton system while generating (collective - mass) invoices.
Following are the details
System Details
R/3 version - 4.6C
OS - Windows
DB- MSSQL
The following program - RV60SBT1 ( Creating Billing Documents Collectively ) is run daily to generate billing documents for those deliveries PGI'd.
All these invoices use output type - External Send ( Soft copy of Invoice to customer via e-mail, PDF Format ) and processing mode - Send Immediately (While saving the application).
We have used place holder symbols in Text for cover page of communication method to display Customer PO / SAP Invoice number, this information will appear on the subject line of the e-mail.
The output of the invoice displays relevant information while created individually or manually.
But descrepancies occur while performing collective run only.
The following cases occur:-
Issue 1 u2013 The subject line is incorrect, the invoice is correct, the e-mail reaches the correct customer
Issue 2 u2013 The subject line is correct, the invoice is wrong (the invoice no. generated in output is incorrect), the e-mail reaches the wrong customer
Issue 3 u2013 The subject line is incorrect, the invoice is wrong (the invoice no. generated in output is incorrect) , the e-mail reaches the wrong customer
Please provide your suggestions on how to resolve this issue.
Thanks in advance,
Vinod
Edited by: Vinod Mathew Thomas on Oct 8, 2009 1:05 PM
Edited by: Vinod Mathew Thomas on Oct 8, 2009 1:12 PM
Hi Vinod
Even we faced the same problem in our production server.
The solution is technical, when we are sending mails/output is huge numbers through VF06/04, there would be some problem with BUFFER.
So technical team need to write clear buffer code in starting of there print program.
take help of ABAP team.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
95 | |
11 | |
11 | |
6 | |
6 | |
4 | |
4 | |
3 | |
3 | |
3 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.