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Problem starting instance during CRM 7.0 install on Windows 2008

thecardinal
Contributor
0 Kudos

Hi,

I am trying to install CRM 7.0 on Windows Server 2008 and SQL Server 2008. Everything works fine during the install until it reaches the 'Start Instance' step, when I get the following error message:

"ABAP processes of instance <SID>/DVEBMGS00 [ABAP:UNKNOWN] did not start after 10:00 minutes. Giving up."

I have looked in the log but I cannot see anything that would have caused this or how to resolve it.

Can anybody help me understand what the possible problem(s) might be?

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

markus_doehr2
Active Contributor
0 Kudos

> Can anybody help me understand what the possible problem(s) might be?

The installation is complete but the system can't be started.

Check the logs

dev_w0

dev_disp

in the work subdirectory of the instance.

Markus

thecardinal
Contributor
0 Kudos

Hi,

I couldn't find anything in the logs, but when I restarted SAPINST the instance started and I was able to logni.

However, I had to turn the server off yesterday evening for another reason and now the CRM system will not restart. The syslog says that there is a possible network problem and to check the tracefile. Can you tell me how I can view the tracefile?

Cheers

thecardinal
Contributor
0 Kudos

Hi,

I think that this is the bit of the tracefile in which I have the problem. Can you help me work out what the problem is? The system started yesterday but won't start today!

      • Error 11 while initializing OS dependent part.

      • ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10217]

      • ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10142]

      • DP_FATAL_ERROR => DpSapEnvInit: DpMemInit

      • DISPATCHER EMERGENCY SHUTDOWN ***

Cheers,

Stuart

markus_doehr2
Active Contributor
0 Kudos

> *** Error 11 while initializing OS dependent part.

> *** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10217]

> *** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10142]

> *** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit

> *** DISPATCHER EMERGENCY SHUTDOWN ***

The extended memory can't be initialized, this is not a network but a memory problem.

Markus

thecardinal
Contributor
0 Kudos

Thanks for your replies so far.

Do you know how I can fix the problem? I didn't have a problem with starting the server yesterday and I haven't made any changes to Windows so I have no idea why this would have started happening today. Do I need to increase the size of the paging file? I currently have it set to 2048 - 20480.

Stuart

markus_doehr2
Active Contributor
0 Kudos

> Do you know how I can fix the problem? I didn't have a problem with starting the server yesterday and I haven't made any changes to Windows so I have no idea why this would have started happening today.

Welcome to Windows indeterministics!

> Do I need to increase the size of the paging file? I currently have it set to 2048 - 20480.

I'd use a fixed size page file, not system managed and of full size (20 GB).

Please post your full log dev_w0.

Markus

thecardinal
Contributor
0 Kudos

Markus,

Changing the paging size to a fixed 20GB did the trick.

Thanks,

Stuart

Answers (0)