CRM CIC WebClient

[Former Member]

In the Navigation profile of the WebClient,in the xml code, where do the values of linkTitle and groupTitle come from?

[Former Member]

As Balaji said,the texts(description of OTR entry) are maintained in the Online Text Repository (OTR).

To get the actual values of OTR entries go to SE80,open the package ,in the menu bar select GoTo->Online Text Repository Browser.

In the given OTR $(CRM_IC_APPL/CASE_MANAGEMENT) CRM_IC_APPL is the package name and CASE_MANAGEMENT is the OTR entry.

Thanks,

Thirumala.

[Former Member]

Hi,

The text is coming from otr. you can see that in the transcation sotr. by giving the id in sotr you can find the actual text. OTR text is maintained for language translation.

[Former Member]

Locate your Nav Bar profile to edit the XML file.

SPRO->Interaction Center WebClient->Navigation Bar->Define Navigation Profile.

Select your NavBar profile and edit it(F8)

There you can see the XML elements like

<linkEntry>

<id></id>

<linkTitle></linkTitle>

<groupTitle></groupTitle>

</linkEntry>

Thanks,

Thirumala.

[Former Member]

Hi Thirumala

Thanks for ur response. But I wanted to know from where the values inside the tags like <linkTitle>$(CRM_IC_APPL/CASE_MANAGEMENT)</linkTitle>

come from.

Thanks and regards

Debolina