EP-Email Configuration

[Former Member]

Hi,

I would like to configure the email in the portal.

We have a “Get Support” link in the portal. Whenever the user clicks on that link, it asks for the Password Reset? I would like to change the password.

I enter all the fields (userid, last name, first name and email). But it says “Incorrect Information entered, cannot send email with the new password”.

The users are maintained in SAP R/3 Backend.

Could you please tell me the process of configuring the email address of the portal admin. As of now we haven’t configured the email. The system we are using is “EXCHANGE”.

Your help in this regard is really appreciated.

Thanks,

Sathya

[Former Member]

Hi Sathya,

Check if you have configured Email transport properly. <a href="http://help.sap.com/saphelp_nw04/helpdata/en/36/eacfb72888e04eaf523f7236c0892f/frameset.htm">Link</a>. Check this link.

To maintain administrators email, set the parameter in Direct Editing tab "ume.notification.

admin_email

"

I hope this helps you.