User Unlock with an email request

[Former Member]

Hi all,

I have a question about user unlock problem. We have lots of SAP user and some of them can lock their user ID. We unlock the user manually.We dont want to use any parameter for unlock because of some business decision.

Does somebody know How can we unlock the user and send new password by email automatically ?

For example someone send an email to xxx@hotmailcom. message subject should be a username which is locked.then system should be send an email to user's email (mail adress which is registered in SAP user) with newpassword.

it can be possible or not ?

thanks a ot .

[Former Member]

Hi,

its possible and a lot of customization required. It may turn into a new project. However, we have password reset tools from different vendors.

SAP also provides such functionality using The Virsa Access Enforcer tool.

https://wiki.sdn.sap.com/wiki/display/Snippets/Userselfservicepasswordreset

Regards,

Gowrinadh

[Former Member]

thanks