on 10-06-2009 6:28 AM
dear all
while executing the solution manager tcode CRM_DNO_MONITOR, it is displaying all the trans.types. we want to restrict trans.type SDMN.
rv
Hi
There are various ways to restrict
one way is to create a variant for the crm_dno_monitor with value SDMN and then assign it ur role or create a ztcode.
Regards
Prakhar
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Vasu,
If you want to restrict the display also better to go the way i suggested earlier by the use of variant
please create a variant for crm_dno_monitor and assign this to a role and this role to the user
So user from his user menu click the shortcut and the list will display only the selected no of ticket as per the variant and they will not be given authorization for crm_dno_monitor
Hope it clears ur doubt
Regards
Prakhar
Hi,
Does it shows all results even after restricting the report with the Selection Criteria using Transaction Type as SDMN????
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