Logoff problem with Masthead

[Former Member]

Hi,

We are using customized masthead in out portal. We are facing a problem with "LogOff" functionality in masthead. When we click on the link, it generates a javascipt error and halts. Interestingly the problem happens only with IE and the issue is not happening in other environments(it happens in Sandbox). Could anyone kindly help us in resolving the issue?

The javascript error is as seen below :

if (EPCM.getUAType() == EPCM.MSIE){ releaseProducerSessions(); if(EPCM.getGlobalDirty()) { var val = window.showModalDialog('/irj/servlet/prt/portal/prtroot/com.cw.masthead.logoffConfirmMsg?UnsavedData=true', '', 'dialogHeight: 170px; dialogWidth: 350px; edge: Raised; center: Yes; help: No; resizable: No; status: No');

if (val == 'logoff'){ disableWorkProtectCheck = true;

logoff();}}

Thanks

Prabhu.M...

[Former Member]

The issue was related to patch. We manually reconfigured the mast head

[hj_bosma]

Hi,

Please check /thread/1160698 [original link is broken] . I think you will find the answer there.

Regards,

Hendrik-Jan Bosma

[Former Member]

Hi,

This problem is due o IE. Check your IE versions and the default settings.

Thanks

Rahul kabadi