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LAC : Applet not calling & Bidders not able to submit bids for Live Auction

former_member191111
Participant
0 Kudos

Hi,

I am working on SRM 5.O Live Auction Cockpit(LAC) facing couple of issues while accessing it :-

I have created Auction from Process Auction .Bidders are getting Auctions but unable to submit bids against that .

Whereas same bidders are able to submit bidds for Bid Invitation .

Have I missed any customisation ?Additionally following issues are there :-

1. In Restrictive Bid /Auctions bidders are not getting mail with URL details .

2. In LAC while clicking on Live Auction tab same screen is getting called .

Can you let me know will it require to install LAC componant once again ?

Thanks ,

Sachin

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Sachin,

I have came across same situation where smoke test is successfull and bidders are able to access auctions.

But bids submitted by him are not updated and he is not able to submit next bid.

Can you help me in this , you must have resolved this by now.

Thanking you.

Regards,

Santosh

Former Member
0 Kudos

Hello,

We are working on SRM 5.O Live Auction Cockpit(LAC) .Smoke test results are successfull but bidder user is facing issues

while submitting bid .

Bidder user is not able to submit his next bid nor purchaser able to see bids submitted by bidder

on LAC main screen .Whereas same bidder users are able to submit bidds for Bid Invitation

Here on LAC main screen bidder is able to submit his bid and bid price filed becomes grey .

It is observed that LAJCO error"AbstractJcoService.execute(JcoServiceRequest _input, Locale _locale): Unknown exception has occurrsed. Error message is as follows...null" is generating . But in detailed messgae there is no clarity of issue in trace log.

Can anyon give more focus on it as we are stuck.

Regards,

Santosh