Server0 & server1 is restarting frequently with outofmemory error in GRC

[Former Member]

Hi Experts,

J2EE process: server0 & server1 is restarting frequently with outofmemory error in GRC production systems.

System was stable a week backl even and suddenly it started, no big job/report is also not running. No change is also made in configuration.

Hence load balancing is also not happening between server0 and server1; also performance issue is arising.

SAP: GRC 7.00 SP9

DB: MS-SQL Server 2005 SP2

OS: Windows (W2K3-X64)

Kernel release: 700

Please see log below:

[Thr 1676] **********************************************************************

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************

-> arg[ 22]: -XX:TargetSurvivorRatio=90

-> arg[ 23]: -XX:+HeapDumpOnOutOfMemoryError

******************************************************************************

Can anyone please help me out on this regard?

Thanks & Regards,

Sujit.

[former_member227283 · Accepted solution]

Hi,

Can you share parameter value of java heap size , Tenure memory , permanent memory

Thanks

Anil

[Former Member · Accepted solution]

Hi Anil,

I already checked the note 723909 and now I checked 716604. Thanks for the information.

I checked that already the existing values of memery parameters are higher than its recommended in the notes.

And, now system is stable from last two days ..

So, now closing the issue assuming some high load caused that at that point of time.

Thanks everybody for your time and support.

Thanks & Regards,

Sujit.

[former_member227283]

Hi sujit,

Pls refe to note :- 723909 and 716604.

Which will help to resolve the problem of OuofMemory.

Thanks,

Anil

[Former Member]

HI,

Kindly check if any moemory related parameter has been changed in profile by sappfpar check

sappfpar check pf=<Profile Path> Instance Profile

It should come up with Zero Errors

Thanks,

Prashant

[JPReyes]

That is most likely a memory config issue,

Read SAP Note 723909 - Java VM settings for J2EE 6.40/7.0

Regards

Juan

[Former Member]

Hi Juan,

Thanks for your reply.

I checked the note you suggessted. And also one more note: 1289240.

But, the already configured memory paremeters' values higher than suggested in notes.

So, it makes me confused what is the next thing I can do.

If you have any suggestion, please share.

Thanks & Regards,

Sujit.