password asked when trying to load the client certificate in Visual admin

[Former Member]

Hello,

We are currently facing exactly the same issue as the following thread :

AC : Go Daddy, the AC certificates have been successfully loaded in the trustedCAs view in the visual admin, but when trying to load the client's certificate, it is prompting for a password. We have been provided with a .cer file, and when trying with another certificate (.crt) it is working.

Any clue ?

Many thanks,

GL

[Former Member]

Hi GL,

Your cert might be in PEM format. If you can open it with a text editor and see "BEGIN CERTIFICATE" somewhere, it's PEM. Try converting it to DER and see how that works.

openssl x509 -in cert.pem -inform PEM -out cert.der -outform DER

If you don't use openssl you can also open the PEM cert on your pc (assuming it has .cer extension, just double click it). Then go to Details --> Copy To File. For the format select DER encoded and save as a different file name.

Thanks,

-Russ