BBP_ALERTING - pass external mail ID

[Former Member]

Hi SAPions,

I have implemented BBP_ALERTING with the config settings.

1. I have used BBP_EVENTS_ANALYSE method to force my custom EVENT which i defined in the config.

2. BBP_EVENTS_CATEGORISE is not implemented.

CASE1:

3. In the BBP_EVENTS_DET_RECIPIENTS method, i am passing the E_MAIL field of CT_RECIPIENTS with the external mail-ID.

In this case, the mails are NOT sent.

CASE2:

3. In the BBP_EVENTS_DET_RECIPIENTS method, i am passing the USERID field of CT_RECIPIENTS with the internal USER-ID.

In this case, the mails are SENT.

How can I pass the external mail-id.

Please help.

Regards,

Ashwin.

[ricardo_cavedini]

Hi Ashwin,

I don't know if this works for alerts, but generally, when you want to send out workflow notifications to an external e-mail, you should have the following extra customizings:

- Set the attribute FORWARD_WI for the requester;

- In SU01, select "e-mail" as the communication method and maintain an email address;

- In SO16, tab "Mail Sy.Grp", select "Send to home address of users".

Maybe the last entry can help you.

Kind regards,

Ricardo Cavedini