Defect is assigned to the wrong characteristic in QN

[Former Member]

Hello Gurus,

I am in real conundrum please help...

Scenario of my problem:

1) User creates a defect in subsystem against a characteristic, during measurement readings.

2) Subsystem transfer the measurement data to SAP.

3) If defect is there automatic QN is generated.

4) Problem is when QN is generated. Defect is assigned to the first characteristic of the operation, instead of the characteristic defect supposed to be assigned.

My question where can i do the debugging to find out why its happening? It is only happening in prodcution environment and I am not able to reproduce in quality system which is making it hard to debug.

Any help would be really appreciated....thanks!

Owais

Edited by: Owais Ahmed on Sep 23, 2009 6:35 PM

Edited by: Owais Ahmed on Sep 23, 2009 6:36 PM

Edited by: Owais Ahmed on Sep 23, 2009 6:37 PM

Edited by: Owais Ahmed on Sep 23, 2009 6:37 PM

[Former Member]

Hi

What is method that you are using to transfer reading form Subsystem to SAP.?

As Number of char in subsystem must be equal to the number of char in SAP inspection lot.

In the trnsfer of defects itself you have to define the logic of charectoristiocs number so that defect will be hit against the appropriate char.

Sujit

[Former Member]

Hi,

Number of characterstics are same, becasue inspection lot originates in SAP and then move to the subsystem for QA techs to enter the measurement readings. The communication method is RFC.

When I create QN manually, SAP assigns the defect to the right characteristic.

The issue seems to be at the SAP end because the defect is transfered correctly in inspection lot but it only happens when automatic QN gets generated.

thanks for your help!

Owais

[Former Member]

Hi

can you provide some more details

which version you are?

what inspection type?

Are you using inspection point?

this problem is happening only for auto QN?

Are you passing defect record from subsystem or only inspection result?

Sami

[Former Member]

Hello Sami,

Responses ot your questions;

which version you are?

4.7C

what inspection type?

So far i had issuies with incoming good receipt.

Are you using inspection point?

Yes.

this problem is happening only for auto QN?

Only with AUTO QNs, no issues with manual QN.

Are you passing defect record from subsystem or only inspection result?

Compelete measurement data along with defects except UD which we do in SAP.

thank you so much...

Owais