Adjust settings in workflow Alert email

[Former Member]

Hi guys,

When our financial department (centraly) confirmes a service from a requester a notification email is send to that requester to accept that confirmation. But at the same time an allert notification is send to the same requester.

Where can I adjust the settings of the allert email, I'd like to stop this extra notification or maybe lengten the time before it's send?

Rgds. Jorgen

[masa_139 · Accepted solution]

Hi,

Please check your Alert customizing.

SPRO: SRM -> SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Define Recipient of Notifications

and

SPRO: SRM -> SRM Server -> Cross-Application Basic Settings -> Event and Event Schema for Alert Management -> Define Event Schema

Regards,

Masa

[Former Member]

hello,

Thank youfor your answer Massa, problem solved!

Regards Jorgen