But my requirement is that I don't need any date rule that needs to be assigned to srv_cust_end because this field will be filled by the user/consultant manually.
Also I have entered the date manually in which is greater that start date but still it is showing the error.
This error is because of the lesser value for srv_cust_end since it was left blank. As a result srv_cust_beg will be of greater than this and pops an error.
If you want to remove this error, assign the same date profile for srv_cust_end (TODAY or TODAYTIME) and later on it can be changed by Consultants/Users manually.
But i have copied both srv_cust_beg and srv_cust_end to some z and assigned this to z transaction type and when i created a ticket using this it is not showing any error.
Why it is showing in SLFN alone. Is there any specific reason?
If you look for this message in DEBUG, youu2019ll find, that it is raised in functional module CRM_DATES_SERVICE_IR. That FM is called if your date type equals to constants GC_APPOINTMENT_TYPE-SRV_CUST_BEG (SRV_CUST_BEG) or GC_APPOINTMENT_TYPE-SRV_CUST_END (SRV_CUST_END).
So, I can say that itu2019s some kind of standard check inside CRM core, and you canu2019t turn it off.
And the workaround variants are listed earlier:
- You can fill the date SRV_CUST_END with some rule as Mohammed has suggested (even with dumb ISM_INFINITE which will put 31.12.9999 and it will be obvious that user didnu2019t change it)
- You can move to Z* date types, like you said, and checku2019s wonu2019t run
- And finally, you can try to delete this error message using BADI method CRM_APPT_CHECK_DEPENDENCIES, CRM_APPOINTMENT_BADI (as I remember it runs after this standard check). But I wouldnu2019t recommend doing it, because CRM_DATES_SERVICE_IR could be called not only in this moment and errors could appear in random placesu2026
I am also getting same error while I create a new service request. I have assigned the date rule for both start date and end date. Request start date is today's date and end date is today's date+3 days. I can see the dates on screen(Start date 06/11/2010 and end date (09/11/2010), but still when I save I am getting Requested end date must be later than requested start date. Please let me know am I missing something here.
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