Solman 7.0 : Resolution for error 'Answer the question for currnt SAP comp.

[Former Member]

Hello sap experts,

We are in the process of setting up Service Desk for Solman 7.0 (SP 19) for which we have created a custom user status profile ZSLFN001 and attached to SLFN transaction.

Now we are able to create a new message with the customized dropdown for user status (fast entry screen), but when a message processor is assigned to the notification an error is generated with the following details.

Message type : Error (Red traffic light)

Ref object : Header Data

Message Text: "Answer the question for the current sap component.".

I feel this has something to do with the action "Answer to app-specific questions" but am not sure what i am missing here.

Regards,

Vivek

[prakhar_saxena · Accepted solution]

Hi,

Yes you have to use that action.

In addition check this note

Note 1301955 - Error message for answering application-specific questions

Regards

Prakhar