create support message in satellite system

[Former Member]

Hi,

What are the pre-requisites to configure creating support message in satellite system.

Thanks

Rajesh

[prakhar_saxena]

Hi,

Follow this blog u can set up ur service desk

mainly it comprises of roles table entry and rfc destination in satellite systems

/people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i

/people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii

hope it solves ur problem

Regards

Prakhar