Portal error - new implementation

[Former Member]

Hi Forum Guru's,

We have just completed a new installation of PC, RM 3.0 and Netweaver portal.

When we select the PC tab from within Portal, we get the following error ,

Portal Runtime error, an exception occurred while processing your request.

Has anybody come accross this error before?

Also, when accessing the IMG, I don't see any line items for GRC Process Control and GRC Risk Management.

Any feedback would be highly appreciated.

Rgds,

Prevo.

[Former Member]

Hi all,

We just had a portal specialist look at our configuration and it appears that our basis installation is corrupted and

not 100% complete hence the errors.

We will start tonight to fix up the basis installation and will advise the outcome.

Thanks for all the assistance thus far.

Kind regards,

Prevo.

[Former Member]

The error message is very generic. You should lookup the JAVA logs via the Visual Admin or http://host:port/nwa / Change & Analysis/Debug. Than post the specific error here in the forum

Nesimi

[dominic_yow-sin-cheung]

Hi,

as Nesimi wrote it would be good to have the exact exception that occured - from the Visual Admin or NWA logs...

Regarding the IMG: what do you mean you do not see any PC/RM line items?

You do not see the PC/RM customizing at all?

Did you install the GRCFND_A ABAP add-on and performed a client copy from client 000 to your target PC/RM client?

Cheers,

Dominic

Edited by: Dominic Yow-Sin-Cheung on Sep 22, 2009 4:12 PM

[Former Member]

Hi Dominic,

Response to your questions below:

as Nesimi wrote it would be good to have the exact exception that occured - from the Visual Admin or NWA logs...- I'm not too sure which logs you require.

Regarding the IMG: what do you mean you do not see any PC/RM line items? - Within the IMG, Process Controls or Risk Management do no appear.

You do not see the PC/RM customizing at all? - Yes, from the IMG, we cannot customize PC or RM.

Did you install the GRCFND_A ABAP add-on and performed a client copy from client 000 to your target PC/RM client? - Yes, Confirmed, this has been done.

Please advise. Will try and obtain the logs if you advise how to.

Rgds,

Prevo.

[Former Member]

Prevo

goto

http://hostname:5<instance>00/nwa --> Analysis --> Debug --> Logs --> Select View Defaulttrace, and search here for the timestamp where the error occured

Nesimi