Communication channel Availability settings

[Former Member]

Hi Experts,

I need to do settings in communication channel in such a way that it should run only from 12pm to 1pm.

so do we have any availability setting in CC to capture this.

Thanks,

Bhaskar

[former_member183906 · Accepted solution]

1. Go to communication channel monitoring in RWB.

2. Select communication channel.

3. Go to availability time planning on top of page.

4. You can provide schedule - daily ,weekly or monthly. Then click on create button.

5. Provide time there - 12-1 PM and save.

[Former Member]

Hi All,

Thanks.. my question is answered.

Thanks,

Bhaskar

[sunilchandra007]

Hi,

Have a look at this blog by Shabarish.

/people/shabarish.vijayakumar/blog/2006/11/26/adapter-scheduling--hail-sp-19-

Regards,

Sunil Chandra

[former_member200962]

You can use Availability Time Planning concept for this requirement (only if your SP is >19)

/people/shabarish.vijayakumar/blog/2006/11/26/adapter-scheduling--hail-sp-19-

Regards,

Abhishek.

[siddhesh_pathak4]

Hello,

Goto RWB - >Communication channel monitoring-> "Availability Time Planning". there you can set the time and date.

Follow below mentioned link for more info,

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Edited by: Siddhesh Pathak on Sep 22, 2009 12:50 PM