Problem Saving Gererating GIF Image

[Former Member]

Hello, we are having a problem in production environment when try to right mouse and select Print on an mii grid. Works just fine in all of our non-production environments. Checked the System Security pull downs and they all matched non-prod. Was not sure which one to compare, was not a ImageStorageServlet on pull down menu.

After right mouse and select Print on grid, get:

-Java Applet Window popup message - Problem Saving Gererating GIF Image

-Then - blank browser page - .../XMII/ImageStorageServlet/View/null

- Non-production servers works fine produces grid on browser page - XMII/ImageStorageServlet/View/2084280301

NetWeaver Log:

Location - com.sap.xmii.servlet.ImageStorageServlet

Full Message Text

ImageStorage - Error saving GIF file

Full Message Text

ImageStorage - Error generating GIF output

Any help would be appreciated.

Thanks

[Former Member · Accepted solution]

David,

Have you put in a support ticket for this? I recommend doing so since its occurring in your production environment. You should also attach your log files as well.

Regards,

Kevin

[Former Member]

Thought I would give the forum a try before submitting a ticket.

[Former Member]

I submitted a SAP Note 9/22/09.