Though this is a FI question, I want your ideas too on this.
Suppose I create a sales order for a customer for an Item ABC for a quantity 10 EA with price 10 USD per EA.
We deliver and invoice him. The quantity flowing to COPA is 10 EA and value is 100 USD.
Now after a few days, we want to give him a price adjustment and say we create a credit memo request...
Item ABC for quantity 10 EA and Price 2 usd per EA. The net value of teh credit memo is 20 USD..
The COPA value for net value is -20 USD which is fine..
But quantity shows as -10..
So net in reporting is 10 -10 EA which shouldnt be the case. My FI consultant wants me to do teh config in such a way so that the quantity is 0 in the billing doc but the net value of the item should be there.....I am not sure how to have no quantity but a net value for it. I thought the net value would become 0 in such a case.
Any ideas on how to handle this?
Thanks & Regards,
Jignesh Mehta replied
Your case seems to of charging of wrong Proce to Customer.
Here I would suggest instead of creating Credit memo try creating Sales Document Type RK - Invoice Correction Request. Subsequently you can raise a Credit Memo for the invoice Correction Request.
I guess this will not effect quantity in COPA..
Please check & revert...