ADD Approver/Reviewer buttons are disabled

[Former Member]

Hi,

In QA system ADD Approver/Reviewer buttons are disabled. But it is enabled in DEV system.

Is it a role or authorization problem.

I am using SRM 5.5.

Regards,

N M Poojari.

[SE12 · Accepted solution]

Hi,

Please check the agent assignment at the header level of the workflow.

Go to transaction PFTC -> Select workflow template -> 14000133 (or

whichever workflow you are using) -> Display -> Additional data ->

Agent Assignment -> Maintain -> Attributes -> Select radio button

'General Task' .. or instead of everybody being able to make changes

you can set the agent assignment of the workflow at role level.

Please also review note 581191.

Let me know if the problem persists.

Kind regards,

Siobhan

[Former Member · Accepted solution]

Thanks a lot..

My problem is resolved.

Regards,

N M Poojari.

[Former Member · Accepted solution]

Dear, N M Poojari.

I have the same problem, the button 'Add Approver' is inactive for contract.

Could you explain, how exactly you have solved this issue?!

Thanks in advance.

Yours Sincerely,

Grygoriy Gavrylyuk

[Former Member · Accepted solution]

Hi Grygoriy Gavrylyuk,

Add approver button is disable to due Agent assignment is not done to general task.

Please check all the workflow template or the standard task for contract in OOCU tcode and do the agent assignment.

Go to transaction PFTC -> Select workflow template -> (or

whichever workflow you are using) -> Display -> Additional data ->

Agent Assignment -> Maintain -> Attributes -> Select radio button

'General Task' ..

Regards,

N M Poojari.

[laurent_burtaire]

Hello,

Check below thread:

[Cannot add approver / reviewer|;

Regards.

Laurent.