Portal Runtime Error when creating a new iView

[Former Member]

Hi, all.

Our env is like the following.

EP 2004s(7.0) SPS07

From the Content Administration, when we try to create new iView, we

sometimes(these days frequently!) got the following error.

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Portal Runtime Error

An exception occurred while processing a request for :

iView : N/A

Component Name : N/A

The exception was logged. Inform your system administrator..

Exception id: 09:51_16/05/06_0062_9690550

See the details for the exception ID in the log file

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And the detail in the defaultTrace.trc says like the following.

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Exception ID:09:51_16/05/06_0062_9690550

[EXCEPTION]

com.sapportals.portal.prt.runtime.PortalRuntimeException: PortalRuntimeException

at com.sapportals.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:921)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:803)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:316)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:372)

at com.sapportals.appdesigner.appdesignerfw.TabContentComponent.doOnNodeReady(TabContentComponent.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

......

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Does anyone have any idea or advice?

Best Regards.

[Former Member]

Sejoon,

Does this happen for only specific users? Or is it global and apparent for all users?

Regards,

James

[Former Member]

Hi, James.

Thanks for your response.

This happens to all users.

Regards.

[Former Member]

hi Sejoon Ahn,

Did you ever got an answer to thi squestion, as we are also facing the same error while creating the iviews..

Thanks

Abhi