XIServer error raised: 503 Service Unavailable with SOAP Adapter

[Former Member]

Hi,

We are getting a very strange error from a process that is working fine in 2 other environments.

We are sending a message into the SOAP receiver adapter and are getting the following error at the Call Adapter part of the process :

<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>

- <!-- Call Adapter

-->

- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">

<SAP:Category>XIServer</SAP:Category>

<SAP:Code area="INTERNAL">HTTP_RESP_STATUS_CODE_NOT_OK</SAP:Code>

<SAP:P1>503</SAP:P1>

<SAP:P2>Service Unavailable</SAP:P2>

<SAP:P3 />

<SAP:P4 />

<SAP:AdditionalText>&lt;!DOCTYPE HTML PUBLIC &quot;-//W3C//DTD HTML 4.0 Transitional//EN&quot;&gt; &lt;html&gt; &lt;head&gt; &lt;title&gt;Error Report&lt;/title&gt; &lt;style&gt; td {font-family : Arial, Tahoma, Helvetica, sans-serif; font-size : 14px;} A:link A:visited A:active &lt;/style&gt; &lt;/head&gt; &lt;body marginwidth=&quot;0&quot; marginheight=&quot;0&quot; leftmargin=&quot;0&quot; topmargin=&quot;0&quot; rightmargin=&quot;0&quot;&gt; &lt;table width=&quot;100%&quot; cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; align=&quot;left&quot; height=&quot;75&quot;&gt; &lt;tr bgcolor=&quot;#FFFFFF&quot;&gt; &lt;td align=&quot;left&quot; colspan=&quot;2&quot; height=&quot;48&quot;&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;4&quot; color=&quot;#666666&quot;&gt;&lt;b&gt;&amp;nbsp;&amp;nbsp;503 &amp;nbsp Service Unavailable&lt;/b&gt;&lt;/font&gt;&lt;/td&gt; &lt;/tr&gt; &lt;tr bgcolor=&quot;#3F73A3&quot;&gt; &lt;td height=&quot;23&quot; width=&quot;84&quot;&gt;&lt;img width=1 height=1 border=0 alt=&quot;&quot;&gt;&lt;/td&gt; &lt;td height=&quot;23&quot;&gt;&lt;img width=1 height=1 border=0 alt=&quot;&quot;&gt;&lt;/td&gt; &lt;td align=&quot;right&quot; height=&quot;23&quot;&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;2&quot; color=&quot;#FFFFFF&quot;&gt;&lt;b&gt;SAP J2EE Engine/6.40&amp;nbsp;&lt;/b&gt;&lt;/font&gt;&lt;/td&gt; &lt;/tr&gt; &lt;tr bgcolor=&quot;#9DCDFD&quot;&gt; &lt;td height=&quot;4&quot; colspan=&quot;3&quot;&gt;&lt;img width=1 height=1 border=0 alt=&quot;&quot;&gt;&lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt; &lt;p&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;3&quot; color=&quot;#000000&quot;&gt;&lt;b&gt;&amp;nbsp;&amp;nbsp;The requested application, AFW, is currently unavailable.&lt;/b&gt;&lt;/font&gt;&lt;/p&gt; &lt;p&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;2&quot; color=&quot;#000000&quot;&gt;&lt;table&gt;&lt;tr&gt;&lt;td valign=&quot;top&quot;&gt;&lt;b&gt;&amp;nbsp;Details:&lt;/b&gt;&lt;/td&gt;&lt;td valign=&quot;top&quot;&gt;&lt;PRE&gt;No details available&lt;/PRE&gt;&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/font&gt;&lt;/p&gt; &lt;/body&gt; &lt;/html&gt;</SAP:AdditionalText>

<SAP:ApplicationFaultMessage namespace="" />

<SAP:Stack>HTTP response contains status code 503 with the description Service Unavailable XML element Envelope missing in SOAP message header (SAP XI Extension)</SAP:Stack>

<SAP:Retry>N</SAP:Retry>

</SAP:Error>

We are on XI 3.0 SP13.

Any suggestions ?

Kind regards

Colin.

[moorthy]

Hi Colin,

Quick look into these-

1) Are you able to test the WebService, because the error tells about unavailable...

For more-

/people/siva.maranani/blog/2005/09/03/invoke-webservices-using-sapxi

/people/siva.maranani/blog/2005/03/01/testing-xi-exposed-web-services

2) Is your SOAP Receiver COnfiguration is correct

~ http://help.sap.com/saphelp_nw2004s/helpdata/en/29/5bd93f130f9215e10000000a155106/content.htm

3) Check the wsdl is correct and try look into the input message for the Webservice(SOAP Adapter)

Have a look into this thread-

Hope this helps,

Regards,

Moorthy

[Former Member]

Hi,

Everything has been proved to be working ok.

The SOAP adapter is the issue as all scenarios that use the SOAP adapter in any way have stopped working. OSS are currently looking into it.

Cheers

colin.

[sridharreddy_kondam]

Hi Colin,

Check this Doc link https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/188a3d3a-0b01-0010-a19c-ec5...

May be helpful to u...

Regards,

Sridhar

[Former Member]

Hi Colin,

Please can you look at note: 803145

Regards

Vijaya