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Credit card information not populating onto the Credit memo

As the Payment card plan number is the key field to populate the Credit card information onto the Billing document, which is missing for the credit memo (VBRK-RPLNR).

We are able to get the paymeny card details onto the F2 document but the same is missing to populate onto Credit memo, Error stating "No Payment card plan"

We have maintained all the required Config settings, as it is working fine for F2.

Please provide you feed back,

Regards,

Srini

Former Member
Former Member replied

Hi Srini

Please check SPRO>SD>Billing>Payment cards>Maintain Payment card plan types.

check here, whether payment card plan has been assigned to your credit memo or not?

check and revert

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