No basis hierarchy for product type 02

[Former Member]

Hi guru ,

I am trying to configure the SLA in Solution Manager.

Now I created the categories with the transaction comm_hierarcy after I tried to create a service in the transaction COMMPR01 but when I choose the service and adding the category ottenfo this error:

No basis for product type hierarchy 02

any help?

[Former Member]

Hi Antonia,

I am configuring SLA on Solman and i recieve the same error when i try and create a service.

No basis hierarchy for product type 02

Please assist by advising how you resolved this? the link mentioned below is inconclusive. . .

Regards,

Oliver Guzi

[Former Member]

I found this reply in this thread

https: / / forums.sdn.sap.com / message.jsp? messageID = 7254984

but I do not understand what was the correction