Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Scripting with Alert in ICWC

hi , does anyone know how Interactive scripts works in IC Webclient.

Q:If Script is assigned to Call List/Campaign, how agent will know that to this call list a script is assigned.

*We are not using CTI integration.

In alert i have seen that there is integration of ScriptCall. Any clue how it works.

Any help is appreciated.

Tags:
Not what you were looking for? View more on this topic or Ask a question