Q&A DB for CRM

[Former Member]

Hello,

I wanted to look for the Q&A DB in the Solution Manager but was not able to find a transaction where to call it. I found the transaction SQADB01 where you can maintain Questions but i was not able to find the applications/scenarios to which the questions belong.

Is there a possibility to create a pre-implementation questionnaire out of these questions or how else can they be used?

Thanks in advance and best regards.

Thorsten

[raguraman_c · Accepted solution]

Hi,

Check this SPRO path

SAP Solution Manager --> Scenario-Specific Settings --> Service Desk --> Solution Database

and

SAP Solution Manager Implementation Guide --> Customer Relationship Management --> Enterprise Intelligence --> Solution Database --> Basic Data

SAP Solution Manager Implementation Guide --> Customer Relationship Management --> Enterprise Intelligence --> Solution Database --> Problems

SAP Solution Manager Implementation Guide --> Customer Relationship Management --> Enterprise Intelligence --> Solution Database --> Solutions

hope this helps.

Feel free to revert back.

-=-Ragu