Error on Installation of Ehp1 on SolutionManager

[Former Member]

Hi,

We are Installing Ehp1 solution manager,Installation was stopped at the phase of : Prepare to install minimal configuration.In below its showing message Java Process dispatcher of instance LMV/DVEBMGS00(ABAP:ACTIVE,Java(dispatcher:UNKNOWN,server0:UNKNOWN)did not reach.Guide me for the same.

Here iam sending the sapinst_dev.log :

TRACE 2009-09-14 14:38:52.007

NWASCSInstance.getMSPortInternal() done: param from internal table: 3900

INFO 2009-09-14 14:38:52.008 [iaxxcmsclient.cpp:112]

CIaMsgClient::CIaMsgClient(LMVolman, 3900)

Connect to message server (LMVolman/3900) succeeded.

INFO 2009-09-14 14:38:52.009 [iaxxcmsclient.cpp:122]

CIaMsgClient::~CIaMsgClient()

Disconnect from message server (LMVolman/3900) succeeded.

TRACE 2009-09-14 14:38:52.009

NWSCSInstance.getMsConnection() done: MsConnection(LMVolman, 3900, MS_WAS)

TRACE 2009-09-14 14:38:52.009

NWCentralInstance.getMsConnection() done

TRACE 2009-09-14 14:38:52.009

NW.getABAPMsConnection() done: MsConnection(LMVolman, 3900, MS_WAS)

INFO 2009-09-14 14:38:52.010 [iaxxcmsclient.cpp:112]

CIaMsgClient::CIaMsgClient(LMVolman, 3900)

Connect to message server (LMVolman/3900) succeeded.

INFO 2009-09-14 14:38:52.010 [iaxxcmsclient.cpp:122]

CIaMsgClient::~CIaMsgClient()

Disconnect from message server (LMVolman/3900) succeeded.

TRACE 2009-09-14 14:38:52.017

NWInstance.getMyName()

TRACE 2009-09-14 14:38:52.017

NWInstance.getProfiles()

TRACE 2009-09-14 14:38:52.017

NWInstance.getProfiles(): profiles object exists

TRACE 2009-09-14 14:38:52.017

NWInstance.getProfiles() done

TRACE 2009-09-14 14:38:52.019

NW.getDirProfile(false)

TRACE 2009-09-14 14:38:52.020

NW.getDirProfile() done: /usr/sap/LMV/SYS/profile

TRACE 2009-09-14 14:38:52.020

NW.getPersistentDefaultProfile()

TRACE 2009-09-14 14:38:52.028

NW.isUnicode(true)

TRACE 2009-09-14 14:38:52.028

NW.isUnicode() done: true

TRACE 2009-09-14 14:38:52.028

NW.getPersistentDefaultProfile() done

TRACE 2009-09-14 14:38:52.056

NWInstance.isAlwaysUnicode()

TRACE 2009-09-14 14:38:52.056

NWInstance.isAlwaysUnicode(ABAPCI)

TRACE 2009-09-14 14:38:52.056

NWInstance.isAlwaysUnicode() done: false

TRACE 2009-09-14 14:38:52.056

NWInstance.isAlwaysUnicode() done: false

TRACE 2009-09-14 14:38:52.082

NWInstance.getMyName() done: LMVolman_LMV_00

TRACE 2009-09-14 14:38:52.082

NWDialogInstance._getRunningState() done: ACTIVE

TRACE 2009-09-14 14:38:52.082

NWDialogInstance.getABAPState() done: ACTIVE

TRACE 2009-09-14 14:38:52.083

NWDIState(NWCentralInstanceInstall(LMV/DVEBMGS00/LMVolman), 1231, 30, ACTIVE, PARTRUNNING, dispatcherUNKNOWNserver0UNKNOWN)

TRACE 2009-09-14 14:38:52.083

NWInstState(NWCentralInstanceInstall(LMV/DVEBMGS00/LMVolman), 1231, 30, undefined)

TRACE 2009-09-14 14:38:52.083

NWInstState() done

TRACE 2009-09-14 14:38:52.083

NWDIState() done

TRACE 2009-09-14 14:38:52.083

NWDialogInstance.getRunningState() done: ABAP: ACTIVE, Java: (dispatcher: UNKNOWN, server0: UNKNOWN)

TRACE 2009-09-14 14:38:52.084

NWDIState.assertStateProgress(ABAP: ACTIVE, Java: (dispatcher: UNKNOWN, server0: UNKNOWN))

TRACE 2009-09-14 14:38:52.084

NWDIState._assertABAPStateProgress(ACTIVE, ACTIVE)

TRACE 2009-09-14 14:38:52.084

NWDIState._assertABAPStateProgress() done

TRACE 2009-09-14 14:38:52.084

NWDIState._assertJavaStateProgress(PARTRUNNING, PARTRUNNING)

TRACE 2009-09-14 14:38:52.084

NWDIState._assertABAPStateProgress() done

TRACE 2009-09-14 14:38:52.085

NWDIState._assertJavaProcessStatesProgress(dispatcherUNKNOWNserver0UNKNOWN, dispatcherUNKNOWNserver0UNKNOWN)

TRACE 2009-09-14 14:38:52.085

NWDIState._assertJavaProcessStateProgress(dispatcher, UNKNOWN, UNKNOWN)

TRACE 2009-09-14 14:38:52.085

NWDIState._assertJavaProcessStateProgress() done

TRACE 2009-09-14 14:38:52.085

NWDIState._assertJavaProcessStateProgress(server0, UNKNOWN, UNKNOWN)

TRACE 2009-09-14 14:38:52.085

NWDIState._assertJavaProcessStateProgress() done

TRACE 2009-09-14 14:38:52.085

NWDIState._assertJavaProcessStatesProgress() done

TRACE 2009-09-14 14:38:52.086

NWDIState.unbalancedStates()

TRACE 2009-09-14 14:38:52.086

NWDIState.unbalancedStates() done: false

TRACE 2009-09-14 14:38:52.086

NWDIState.assertStateProgress() done

TRACE 2009-09-14 14:38:52.086

NWInstState.getElapsedString()

TRACE 2009-09-14 14:38:52.086

NWInstState.getElapsedString() done: 20:30

TRACE 2009-09-14 14:38:52.086

NWDIState.isRunning()

TRACE 2009-09-14 14:38:52.086

NWDIState.isRunning() done: false

TRACE 2009-09-14 14:38:52.086

NWDIState.assertTimeout()

TRACE 2009-09-14 14:38:52.087

NWDialogInstance.getMaxWaitTime(true)

TRACE 2009-09-14 14:38:52.087

NWDialogInstance.getMaxWaitTime() done: 1200

TRACE 2009-09-14 14:38:52.087

NWDIState.assertABAPTimeout(600)

TRACE 2009-09-14 14:38:52.088

NWDIState.assertABAPTimeout() done

TRACE 2009-09-14 14:38:52.088

NWDIState.assertJavaTimeout(1200)

TRACE 2009-09-14 14:38:52.088

NWInstState.getElapsedString()

TRACE 2009-09-14 14:38:52.088

NWInstState.getElapsedString() done: 20:30

TRACE 2009-09-14 14:38:52.100

NWException thrown: nw.progress.waitingForStartJavaFailed3:

Java process dispatcher of instance LMV/DVEBMGS00 [ABAP: ACTIVE, Java: (dispatcher: UNKNOWN, server0: UNKNOWN)] did not reach state STARTING_APPS after 20:30 minutes. Giving up.

TRACE 2009-09-14 14:38:52.168

Function setMessageIdOfExceptionMessage: nw.progress.waitingForStartJavaFailed3

WARNING[E] 2009-09-14 14:38:52.196

CJSlibModule::writeError_impl()

CJS-30152 Java process dispatcher of instance LMV/DVEBMGS00 [ABAP: ACTIVE, Java: (dispatcher: UNKNOWN, server0: UNKNOWN)] did not reach state STARTING_APPS after 20:30 minutes. Giving up.

TRACE 2009-09-14 14:38:52.417 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

TRACE 2009-09-14 14:39:26.272 [syuxctask.cpp:1382]

CSyTaskImpl::start(bool)

A child process has been started. Pid = 420

TRACE 2009-09-14 14:39:26.579 [syuxctask.cpp:1382]

CSyTaskImpl::start(bool)

A child process has been started. Pid = 421

ERROR 2009-09-14 14:39:28.490 [sixxcstepexecute.cpp:950]

FCO-00011 The step startJava with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|6|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|startJava was executed with status ERROR .

TRACE 2009-09-14 14:39:28.788 [iaxxgenimp.cpp:752]

CGuiEngineImp::showMessageBox

An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > MaxDB > Central System > Central System. You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>View Log</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to /tmp/sapinst_instdir/SOLMAN/SYSTEM/ADA/CENTRAL/AS.

TRACE 2009-09-14 14:39:28.793 [iaxxgenimp.cpp:1255]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

Thanku

Edited by: kumarraju on Sep 14, 2009 9:08 AM

[Former Member · Accepted solution]

You FQDN and your hostname both must point to your lan ip not your loopback address.

When this is assured, try RETRY as long as needed.

[Former Member]

Hi all,

For recored onlly, i have the same problem. i know that the HOSTNAME should be mapped to the servers's ip address not the loopback, but i deploy the OS (RHEL 5) from a template in a VMware ESX server. After the deployment, the VMware reconfigured the /etc/hosts file to have the new name and did it in two places; loopback as well as the network addresses...

by deleting the hostname and FQDN from the loopback, the system passed the "start instance" phase.

Good luck for your installation..

[Former Member]

Hi Kumar,

Mostly problem will occur due to Heap memory. Please check the following log file and post the same : dev_server0 and dev_dispatcher. please let us know the your system requirements also.

With Regards,

CSK

[Former Member]

Hi,

This is a common problem when installing SAP products on linux machines;

There are 2 things that resolves the problem practically:

1- Bu sure that your hostname and fully qualified hostname resolves to your ip, not to your loopback adress.

For instance if your hostname is "myhost" and your domain name is "company.com" then both:

ping myhost

and

ping myhost.company.com

resolves to your ip (for instance 192.168.1.1) not your loopback (127.0.0.X)

2- Press RETRY until the instance starts.

best wishes,

[former_member184114]

Dear,

[ABAP: ACTIVE, Java: (dispatcher: UNKNOWN, server0: UNKNOWN)] did not reach state STARTING_APPS after 20:30 minutes. Giving up

It looks like, you are installing JAVA instance also. Therefore, it seems JAVA instance is not coming up. Please check your Virtual Memory and if not sufficient, increase it(generally, 4*RAM).

Hope this will help you.

Regards,

Faisal