Back and Forth Logic in process-controlled (BRF) workflows in SRM 7.0

[Former Member]

Hi all,

I am using the process-controlled workflow in SRM 7.0.

The approval itself works ok, but now I am trying to set up the back-and-forth functionality (similar to how it worked for the Badi in SRM 5.0) as default:

This is what happens:

Requester creates shopping cart.

Shopping cart goes for approval.

Approver rejects SC.

Back at the requester the SC can only be displayed, but not changed.

As far as I can tell this happens for any kind of decision set (as long as all items are rejected).

This is what I am trying to set up.:

Once the SC is back at the requester, he can either accept the rejection OR change the SC and 're-order' it ie send it back to approver again.

I know if the requester checks the flag 'Work Item to Requester at Process End' this can be done, but I need the system to have this functionality automatically without setting a flag manually.

I really appreciate any suggestions on this issue.

Cheers

Ulrike

[masa_139 · Accepted solution]

Hi,

Please check this thread.

You just need to define custom BRF expression for full reject case.

If you set the step as "Completion" type, Approver has option for "Inquire". This is new function.

Regards,

Masa

[Former Member · Accepted solution]

Dear Masa,

thanks for your helpful answer. I have an better idea now, but I am still not quite able to set it up.

I have applied note 1296209.

When i tried to set up this step I did the following:

level type of that step I used 'Approval with completion'.

Created Expression of type SAP Formula Interpreter, with return type Boolean, and use formula:

0V_WF_CURRENT_DECISI = 'REJECTED'

linked the evaluation id to above expression.

Task id for the step is: 40007994 - Accept Decision / Adjust Document

When i do this and create a SC, my system dumps after clicking on describe requirement::

• The following error text was processed in the system SR7 : The method could not be found at dynamic call.

• The error occurred on the application server SAP01_SR7_07 and in the work process 1 .

• The termination type was: RABAX_STATE

• The ABAP call stack was:

Method: CALL_RFW of program /SAPSRM/CL_WF_RULE_CONTEXT====CP

Function: /SAPSRM/WF_BRF_0EXP000 of program /SAPSRM/SAPLWF_BRF_DATA

Method: PROCESS_SPECIFIC of program CL_CALL_FUNC_METHOD_BRF=======CP

Method: IF_RULE_COMPONENT_BRF~PROCESS of program CL_EXPRESSION_BASE_BRF========CP

Method: GET_RESULT of program CL_EXPRESSION_POOL_BRF========CP

Method: IF_EXPRESSION_BRF~GET_SUBEXPRESSION of program CL_EXPRESSION_BASE_BRF========CP

Method: IF_FOEV_CONNECTOR~EVALUATE of program CL_FORMULA_BRF================CP

Method: EVALUATE of program CL_FOEV_FORMULA===============CP

Method: EVALUATE of program CL_FOEV_FORMULA===============CP

Method: EVALUATE of program CL_FOEV_FORMULA===============CP

What I don't understand about your explanation is what you mean by "Acceptance by Contact person". I don't have that option anywhere in my BRF? Is that supposed to show up under Resp. Resolver Name (like RR_MANAGER)?

Also where did you add that step in Process level configuration? I have 2 approval steps (just approval, without completion) and then i wanted to enter this step after those levels before the automatic system decision. But i wasn't able as the system doesn't allow you to add a completion step after a 'normal' approval step.

Cheers for your help

Ulrike

[masa_139 · Accepted solution]

Hi,

Please go to "Process Level Definition".

You do not need to change entries in "Process Level Configuration".

You need to add entry in "Acceptance by Contact Person".

Evaluation ID: BRF event name you just created like Z_FULL_REJECT.

Task ID: 40007994

Regards,

Masa