Not Able to Login to E-Sourcing Page

[former_member906139]

Hello All,

We are facing problem with login to E-Sourcing 5.1

We are able to login and work with user "system" and "enterprise" (Standard Users) but not able to login with buyer side users.

Error it gives is as follows.

The SRM Application is not currently available.

This is happening recently.

We also created New user (Password we received via mail as Email is configured as per guide) and try to login with it, but same error.

Error talks about SRM application not available, but as per guide we dont maintain any SRM system Config/setting/parameter (Please correct if I am wrong). Also E-Sourcing is using SAP J2EE (NW2004s) as server.This J2EE system is also working fine. All applications are running on it without any error.

Please suggest here.

Regards,

Abhay

[Former Member · Accepted solution]

Hello Abhay

Restarting E-Sourcing server may solve this problem.

If you have already tried that....then Please let me know directory configuration you are using for ES

Regards

~Ankush

[former_member906139 · Accepted solution]

Hello ,

Directory we are using is local Buyer side directory as no LDAP is used.

Regards,

Abhay

[Former Member · Accepted solution]

Hi Abhay,

Please check your Directory configuration.

Setup > Directory Configuration List > Local - Buyside

check if following properties are maintained :

Default : True

Usage: Active Buyside

Driver: Local

Changeable Passwords : True

Expired Passwords: True

New Accounts: True. - check this one

I hope this will solve your issue.

Regards,

Vaibhav

[former_member906139 · Accepted solution]

Hello Vaibhav,

Thanks for reply.

All mentioned setting are OK.

This was working before.

From yesterday we are getting this error.

Regards,

Abhay

[Former Member · Accepted solution]

Hello Abhay

If you are getting this error from yesterday. I suggest you to clear/refresh cache or restart the server.

This is temperory error and will resolve by restarting.

Also Let me know if you have done any major changes in system like uploading workbooks.

Regards

~Ankush

[former_member906139 · Accepted solution]

Hello,

As you mentioned problem is with cache, plz let me know how to refresh it.

Now I have doubt for restarting server.

e-sourcing application is deployed on SAP Netweaver system. Database for e-sourcing is separate one.

When we talk about restart of E-sourcing, as per guide its restart of SAP Netweaver system.

Thats already done and still problem persist. So whats you suggest on restart here? Should we take DB restart also.

Regards,

Abhay

[Former Member · Accepted solution]

Hello Abhay

Before refreshing cache..Please check below parameters...

Step 1) Login as Enterprise user

Step 2) Navigate Setup --> System Setup ---> Configuration -

---

> Directory Configuration and clieck OK

Step 3) Click Local Buyside

Step 4) In Directory Configuration TAB check folowing parameters

a) External ID: "dir.local.bs" or set to some thing else

b) Default "Check"

c) Drive: "Local"

d) Cluster: "System DEfault Cluster"

e) Port: "0"

f) Directory User Name: "n/a"

g) Directory Password: "n/a"

h) Features: "Changeable Passwords", "Expired Passwords" and "New Accounts" checked and rest unchecked.

Step 5) After maintaing all the parameters listed above refresh the cache.

Step 6) Navigate Setup --> System Administration --->System Management -

---

> System Information and Click OK

Step 7) goto Cache TAB and click "Refresh All"

Try loging into system

Regards

~Ankush

[Former Member]

Hi

Please let me know how to restart an E-Sourcing sytem on Unix Machine

[former_member906139]

Hello.

Please mention your e-sourcing system version.

Because in esourcing 5.1, you can use SAP J2EE system as web server, and hence restarting of e-sourcing is restarting of E-sourcing application via Visual-admin.

Regards,

Abhay