GRC - Installations

[Former Member]

Hi Gurus',

Currently, client is upgrading to GRC 5.3 from 5.2.

Client says "Couple of Installations should have had implausibles readings of 08/31/09 corrected automatically by cancel/rebill program but did not."

please suggest whether this need to be handled by basis or the functional person. If functional, then how to resolve the issue?

Thanks,

VK

Edited by: Vineet Kothari on Sep 7, 2009 11:53 AM

[Former Member]

Hi,

I have never come across that error. But if its during Upgrade of AC 5.3 it has to be handled by technical person. Open OSS Ticket that might be the best.

Thanks,

Darshan

[Former Member]

Yes Alpesh... I am talking about Access Control 5.3

[Former Member]

Vineet,

Are you really talking about Access Control 5.3? I don't know what this means? PLEASE EXPLAIN.

Regards,

Alpesh