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not able to go Inside the CUP 5.3_7.1

former_member771067
Active Participant
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Hi Experts,

when trying to request for new acceess in CUP 5.3_7.1in self service menu, it's prompting for the user id and password. when entering the same the screen is showing as processing for a indefinite period. when refreshing the explorer, it's coming back to the previous menu, with showing my user id as logged in at the top of the screen. but again when i am clicking on the new acess link from the cup start page, the page is again showing as processing for infinite period. unable to analyze the issue.

please do help.

Regards,

Gurugobinda

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Answers (1)

former_member771067
Active Participant
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