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Ack Status

I am passing IDocs from SAP 3.1 to 4.7 via XI and in SXMB_MONI the <i><b>Ack Status shows "?"</b></i> this sign and says <u><i><b>Still waiting acknoweledgement</b></i></u>. Can any body tell me what are the settings need to done to fix this .

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