Offline Approval Program

[Former Member]

Hi,

We are implementing the offline approval functinality. I have done all the settings related to that. We have scheduled a back ground job to run the report RBBP_NOTIFICATION_OFFAPP, which will trigger the approval mail with offline approval link enabled in the mail.

But when I execute this report in the foreground the mail goes correctly with all the body. But when executed as a background job the approval mail is sent to approver but the entire body of the mail is blanked out.

I have scheduled the back

Could any one tell me what has to be done fort his to work.

Regards,

Ravi G

[laurent_burtaire · Accepted solution]

Hello Ravi,

Could you check if user to whom is sent the approval mail has an Output Device ( "Defaults" tab) populated in SU01 transaction ?

If not, fill-in the field with an existing printer.

Regards.

Laurent.

[Former Member]

Resolved by Own

[Former Member]

Hi,

As laurent explained,the user whose ID you are using to execute the report RBBP_NOTIFICATION_OFFAPP(in background or foreground) should have a default printer assigned in SU01.After assigning the default printer to the user,run the report.You should not be getting email contents blank.

BR,

Deepti.