copy control configuration

[Former Member]

Hi All,

I am trying to create a ticket of transaction type(CR) from another transaction type (Support Notification).

The partner functions are not getting copied when i navigate from Support Notification to CR.

What configurations has to be done to copy the partner functions.

Pls help.

Thanks

Akshatha

[Former Member]

Don't make this more complicated than it needs to be

Maintain this via an access sequence (e.g. Preceding Document) in your partner determination procedure for your CR.

[Former Member]

Hi

Thanks for the reply.

I have maintained the access sequence but still the partner values does not get copied.

dont know y?

[Former Member]

Hi try the below

SPRO - Scenario specific settings --Change request management -- Extended configuration -Change transation - Chnage transaction types---Make settings to change transactions types --select your first transaction type(support notification) and then click on Patner function mapping rules and it will ask for your target transaction type(CR) and give enter. Then give ur partner function from(support notification) and partner function to(CR).

Hope this will help and if you have any clarification please revert.

Raj

[Former Member]

Should i write code in any BADI ?or just change the configurations.

if yes then please suggest any BADI's which i can use.

I placed a breakpoint in CRM_COPY_BADI but the breakpoint does'nt get called at all.

Edited by: Akshatha S on Sep 2, 2009 2:53 PM

Edited by: Akshatha S on Sep 2, 2009 3:25 PM

Edited by: Akshatha S on Sep 2, 2009 3:26 PM