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500 - internal server error in KM repository

Hi all,

I get the following error while trying to access any file I upload in /documents/.

<b>500

Internal server error -- contact system administrator.</b>

I am able to upload and view files in repositories other than \documents and its subfolders.

Any idea regarding the issue or any issues similar to this ?

Regards,

Shankar

replied

HI Shankar

I got the same problem ans I resolve the issue as follows

1. You need to go server E:\usr\EPP\JC01\J2ee\Configtool

2. Run the configtool.bat

3.Go to Cluster data -->Instance_IDXXXXXXX --> Server _IDXXXXXX

4. Need to add the following perameters

Djava.io.tmpdir = e:\EP_TEMP

Dcm.tmpdir=e:\EP_TEMP

5. Restart the j2ee server

6. Now you upload the files.

hope this will be helpful.

Thanks

Ramana

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