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500 Internal Server Error


We are using Netweaver 7.1 Webdynpro for Java.

In one of our business applications, we are facing 500 Internal Server Error Problem frequently.

We are facing error on a particular action in that action the following funcitons are done

1. From RFC it will create one business partner number (Response time: 1 sec)

2. Other RFC will be called to list the list of dealers (1 Sec)

3. Other RFC will be called to create Transaction ID (5 Secs)

4. We upload image it will check for size and it will upload the image in other server through FTP (2 Secs)

5. It will send sms through RFC (2 Secs)

6. It will send one mail through Webservice (20 Secs)

These operations will be done on one action.

In development we are not facing this problem,

The response time are from development system.

In production only we are facing this problem, while processing it takes time nearly 4 - 5 minutes and then the 500 Internal Server Error is coming.

Please help us, this is very important business application.

Thanks and Best Regards

K Ravi Shankar

Former Member
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