PortalDesktop doen't work after transport

[Former Member]

Dear all

I created a portal desktop in dev..it works fine with role rule collection.

I transported that objects to QA.. and i added IFCondition like with Role in Master rule collection in QA..When i try to login ..it says

Error occurred while trying to access desktop: "portal_content/Folder.xyz/com.company.MyNewPortalDesktop/MyDesktop". The object does not exist or you are not authorized to access it. If this problem persists, contact your system administrator.

What would be the problem?

Pl suggest me

rgds

pradeep

[Former Member]

Hello Pradeep,

I had met the same problem ever.

I discoverd that framework page can't be use normally,

and theme can't be open in theme editor!

At last I create a new framework with same setting on QA.

and it works fine.

I send a message to SAP for that theme can't be open with theme editor.

They give a path , I applied the patch ,and theme works fine.

Our Portal is 7.0 sp6 .

If your theme had the same problem,

please feedback ,I will give you the path name.

Regards,

Jianguo Chen

[Former Member]

hi pradeep

is the default framework page is added in ur desktop?

also check the portal permission for ur desktop . is the end user has the permission to access it.

system administration ->permission locate ur desktop

portal_content/Folder.xyz/com.company.MyNewPortalDesktop/MyDesktop

right click and check the permission .

regards,

kaushal

[Former Member]

Hi Pradeep,

Even I have faced a similar problem after transport (mainly with portal desktop). I think the default framework page is linked with the portal and so when exporting the transport package, it does not work properly. Remove the framework page from the desktop. Create a copy of the default framework page freshly and add it to the desktop and try using it.

Hope that helps.

Regards,

Harini S