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Import PDF to SFP security error

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Former Member

‎09-01-2009 5:04 AM

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Hi All,

When I try to import a pdf using the SFP transaction it throws an Adobe Lifecycle Designer Error - The system does not support the encryption standard used for the password that protects 'D:\ADOBE Document.pdf'. Please contact the system administrator.

Can someone tell me how to resolve this issue?

Thanks for all your help in advance.

Regards,

Yogesh

1 ACCEPTED SOLUTION

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martin_voros
Active Contributor

‎09-06-2009 3:40 AM

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Hi,

it looks like that document uses newer encryption standard than it is supported by your version of Livecycle Desginer. How did you create that pdf document? Probably you just need to choose different encryption standard. You can do this in Adobe Acrobat. Check Adobe [Acrobat documentation|http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSD012A4E1-51D1-4bcd-BA9F-EF03C6F20BB6.html#WSF3F0D68E-B5EA-4a49-BD2F-D3232A5F3E1F.w]. Another possible way is ti upgrade your Livecycle Desginer. What version do you have?

Cheers

1 REPLY 1

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martin_voros
Active Contributor

‎09-06-2009 3:40 AM

0 Kudos

Hi,

it looks like that document uses newer encryption standard than it is supported by your version of Livecycle Desginer. How did you create that pdf document? Probably you just need to choose different encryption standard. You can do this in Adobe Acrobat. Check Adobe [Acrobat documentation|http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSD012A4E1-51D1-4bcd-BA9F-EF03C6F20BB6.html#WSF3F0D68E-B5EA-4a49-BD2F-D3232A5F3E1F.w]. Another possible way is ti upgrade your Livecycle Desginer. What version do you have?

Cheers