Java VM terminated with a non-zero exit code

[Former Member]

hi all,

the java process dies down after startup. analyzing the logs, the jvm_bootstrap contains the following text:

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Bootstrap MODE:

<INSTANCE GLOBALS>

determined by parameter [ID0034352].

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Exception occurred:

com.sap.engine.bootstrap.SynchronizationException: Database initialization failed! Check database properties!

at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:476)

at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:146)

at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:971)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

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==[ Caused by: ]==----

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com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.

at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:360)

at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:125)

at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:38)

at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:149)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:236)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)

at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:74)

at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:473)

at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:146)

at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:971)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Caused by: java.sql.SQLException: ORA-28000: the account is locked

at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:331)

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:283)

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:278)

at oracle.jdbc.driver.T4CTTIoauthenticate.receiveOauth(T4CTTIoauthenticate.java:790)

at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:362)

at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:420)

at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:165)

at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:35)

at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:801)

at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)

at com.sap.sql.connect.OpenSQLDataSourceImpl.createPooledConnection(OpenSQLDataSourceImpl.java:608)

at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:285)

at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:302)

... 14 more

[Bootstrap module]> Problem occurred while performing synchronization.

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checking the database log, i found the ORA-01017 and subsequent ORA-28000 errors. the log reads as follows:

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<!LOGHEADER[START]/>

<!HELP[Manual modification of the header may cause parsing problem!]/>

<!LOGGINGVERSION[1.5.3.7185 - 630]/>

<!NAME[./log/system/database.log]/>

<!PATTERN[database.log]/>

<!FORMATTER[com.sap.tc.logging.ListFormatter]/>

<!ENCODING[UTF8]/>

<!FILESET[0, 5, 10485760]/>

<!PREVIOUSFILE[database.4.log]/>

<!NEXTFILE[database.1.log]/>

<!LOGHEADER[END]/>

#1.5 #001E0B45D0F6004600000197000037F600045C9F24E45E5A#1227738495312#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F6004600000199000037F600045C9F2505B6B6#1227738497528#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F600460000019B000037F600045C9F25269BAC#1227738499684#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F600460000019D000037F600045C9F2547B441#1227738501853#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied

#jdbc:oracle:thin:@nakeqas1:1527:EQA#<null>#

#1.5 #001E0B45D0F600460000019F000037F600045C9F2568BE7C#1227738504018#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F60046000001A1000037F600045C9F2589BEDD#1227738506181#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F60046000001A3000037F600045C9F25AAA2B5#1227738508336#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F60046000001A5000037F600045C9F25CB6176#1227738510482#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied

#jdbc:oracle:thin:@nakeqas1:1527:EQA#<null>#

#1.5 #001E0B45D0F60046000001A7000037F600045C9F25EC3271#1227738512633#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F60046000001A9000037F600045C9F260D07AE#1227738514785#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#1017#72000#ORA-01017: invalid username/password; logon denied #jdbc:oracle:thin:@nakeqas1:1527:EQA#<null># #1.5 #001E0B45D0F60046000001AB000037F600045C9F262E03A2#1227738516946#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnectionFactory####n/a##1d2e0e50a92311dda473001e0b45d0f6#SAPEngine_System_Thread[impl:5]_27##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error occurred on connection : code={0,number,integer}, state="", message="".#5#28000#99999#ORA-28000: the account is locked

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exactly which user is the system pointing to as locked? can this be the cause of the java process dying down? the R3trans -d check returns 0000 and database connection is normal.

ur help is greatly appreciated.

regards,

Amer

[former_member258010 · Accepted solution]

For the error: java.sql.SQLException:ORA-01017: invalid

username/password; logon denied error

Please Perform the following steps to change the password :

1) Open the ConfigTool (~/j2ee/configtool/configtool)

2) In the ConfigTool, browse to the Secure Store

3) Change the password to the correct one for the DB user

(jdbc/pool/<SID>/Password entry)

4) Save and restart the Server

Note: 562863: FAQ: Logon mechanisms is for your reference.

Cheers

SuneeL

[Former Member · Accepted solution]

hi all,

problem resolved. i changed the password in configtool (many thanx suneel) and restarted the instance successfully.

thanx 2 all u guys for your advice and assistance.

greatly appreciated..

kind regards,

Amer.

[Former Member]

Hi Amer,

You need to search the support portal first before putting any query. You will get solutions to most of the issues in http://service.sap.com/notes

For the issue above please check Note 951167 - ORA-28000: the account is locked.

Hope this helps.

Regards

Raghu

[Former Member]

hi raghu,

prior to posting the question here at sdn, i had already viewed the note u have mentioned. unlocking the user is not a problem. since i am new to NetWeaver AS Java, finding out the specific databse user is... will appreciate any assistance provided.

regards,

Amer

[Former Member]

Hi Amer,

Please try with below SQL statements.

select username,account_status from dba_users;

ALTER USER <username> ACCOUNT UNLOCK;

Please let me know if it helps.

Best Regards

Raghu

[Former Member]

hi raghu,

thanx for your replies.

i found that the user for java instance "SAPSR3DB" was locked and unlocked the user account. additionally, i also tried connecting to the database with this user and got connected successfully.

tried restarting the instance again but no success.

the jvm_bootstrap.out file still shows ORA-01017: invalid username/password - logon denied.

any suggestions?

kind regards,

Amer

[Former Member]

Hi Amer,

Please follow SAP Note 400241 - Problems with ops$ or sapr3 connect to Oracle

There is a detailed explanation for the issue ur facing. This should resolve the issue.

Best Regards

Raghu.

[Former Member]

Hi,

This happened to me too.

What i did is i applied the whole SAP Note 723909 based on 32/64bit server. Then the issue resolved.

You need to increase the memory parameters as there is a problem in synchronization or You need to change the password of your database schema both ABAP and JAVA level.

Please check again all your settings.

Thanks,

Rohan