SC forwarded by an approver is missing from the new approver's inbox

[Former Member]

Hi,

I am having an issue in tracking the SC that is pending for approval. The SC has been forwarded by the actual approver to a new approver and now the SC is missing from both the approver's inbox and cannot find the sc to approve the same. The approval preview shows the new approver name and the workflow log and table details also points to the new approver, but we are not able to find the SC in either of the approver's inbox to approve and the staus shown is awaiting approval.

Please suggest how can i track this SC and approve the same.

Regards

GGL

[Former Member]

Hello,

It seems there are some issue with that user. Please forward the SC to some other user by using swi6 transaction.

Please follow the below steps

1. execute the transaction swi6.

2. enter the Object Type : bus2121 and SC no in the Enter object Key , Selection variant : All instances ,

Selection Period : ALL

3. Execute the transaction

4.click the display workflow log

5.select the workitem id

6. Menu bar : GOTO->technical workitem display

EDIT->Change

FORWARD-> new USER ID.

Regards,

Anindya