Return process doc flow after return delivery to credit for return invoice

[Former Member]

HI Experts !!!!!

We are executing the customer return bus procees In this after creation of

return delivery zre it is allowing to creating 'N' number of ( credit for return invoices) as it doesn't make sense.......

Plz suggest any possible ways to make it normal.......

Regards,

Balu

[Former Member · Accepted solution]

Hi,

If you are creating credit memo with respect to sales order then go to VTFA.

If you are creating credit memo with respect to delivery document then go to VTFL.

Over here select your desired combination and go to the item level.

In that select your item category and click on detail.

Give Pos/neg. Quantity as + and save the setting.

Now go to VOV7 and select your item category which is determined in the return order.

Over there maintain the completion rule as A or C as per your requirement.

Now try out your process once more time.

Regards

Raj.

[Former Member]

It was accurate

[Former Member]

Thanks for confirming. pls Rwd points as it has been solved

[Former Member]

hi,

please maintain these setting in PSRO

tcode :vtfa

for the item catg pls maintain copying requirements as" 002 " and data vbrk/vbrp as :002:

RWD POINTS if helpful

regards