dispatcher yellow,J2EE status info unavailable,Could not get file from DB

[Former Member]

Hello Experts,

I have successfully installed a ECC 6.0 server-ABAP +JAVA system (DB2 v9.5 FP4 windows server 2008-x64 bit).

Kernel: 700 , Patch: 185 ; SP level : rel 700 , level 17

I upgraded JSPM sucessfully from 14 to 17.Then i was trying to apply JAVA sp's one by one using single sp option JSPM tool.

I DEPLOYED the first sp component sucesfully but after that the next component gave warning in JSPM check that SDM is not started.

I checked MMC.Dispatcher was YELLOW and J2EE status info unavailable. Cannot use JCMON to start SDM..option 20 gives error--cannot access shared memory

I already tried Notes 784568 and 997510

Relevant logs:-

jvm_bootstrap.out

=================================================================================================

Error synchronizing file [.\..\os_libs\FontManagerService_native.zip].

com.sap.engine.frame.core.configuration.InvalidPersistentDataStreamException: Could not get file from DB.

Attempt to fully materialize lob data that is too large for the JVM.

Disable data source property "fullyMaterializeLobData" for locator-based lob implementation. ERRORCODE=-4499, SQLSTATE=null ERRORCODE=-4499, SQLSTATE=null

Exception occurred:

com.sap.engine.bootstrap.SynchronizationException: Unable to synchronize native files for instance [ID140026]!

==============================================================================================

dev_jcontrol

=============================================================================================

Thr 4360] *** ERROR => JsfOpenShm: FtInit(SESSION, 2, 176) failed (got (rc = 0 operation successful), expected (rc = 8 already initialized)) [jsfxxshm.c 913]

[Thr 4360] *** ERROR => Can't create shared memory segment 69 (rc = 1) [jcntrxx.c 1749]

[Thr 4360] *** ERROR => Can't initialize JControl Administration [jcntrxx.c 273]

[Thr 4360] JControlCloseProgram: started (exitcode = -1)

[Thr 4360] *** ERROR => JsfCloseShm: FiDetachIndex(SESSION) failed (rc = 6 invalid argument) [jsfxxshm.c 1243]

[Thr 4360] *** ERROR => JsfCloseShm: FiDetachIndex(ALIAS) failed (rc = 6 invalid argument) [jsfxxshm.c 1250]

[Thr 4360] *** ERROR => JsfCloseShm: FiDetachIndex(SERVICE) failed (rc = 6 invalid argument) [jsfxxshm.c 1257]

=================================================================================================

log_bootstrap_ID0140026.0

==========================================================================================

Error synchronizing file [.\..\os_libs\FontManagerService_native.zip].

com.sap.engine.frame.core.configuration.InvalidPersistentDataStreamException: Could not get file from DB.

============================================================================================

Eagerly looking forward to a solution from you experts..

Thanks,

Rakesh

[Former Member]

Issue resolved.Increased the msg server heap memory to 512.

[Former Member]

Hi,

I am facing the same related problem with ECC 6.0.

My dispatcher started it is showing yellow- dialog queue standstill, J2EE status info unavailable

after some time dispatcher has stopped.

Please check my below trace file for dispatcher:

*****************************************************************

-

---

trc file: "dev_disp", trc level: 1, release: "700"

-

---

sysno 03

sid DEV

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 114

intno 20050900

make: multithreaded, Unicode, optimized

pid 13108

Fri Nov 27 02:31:55 2009

kernel runs with dp version 229000(ext=109000) (@(#) DPLIB-INT-VERSION-229000-UC)

length of sys_adm_ext is 576 bytes

• SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (03 13108) [dpxxdisp.c 1239]

shared lib "dw_xml.dll" version 114 successfully loaded

shared lib "dw_xtc.dll" version 114 successfully loaded

shared lib "dw_stl.dll" version 114 successfully loaded

shared lib "dw_gui.dll" version 114 successfully loaded

shared lib "dw_mdm.dll" version 114 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3903

Fri Nov 27 02:31:59 2009

• WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5361]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >sapdev_DEV_03 <

DpShMCreate: sizeof(wp_adm) 15800 (1436)

DpShMCreate: sizeof(tm_adm) 4232256 (21056)

DpShMCreate: sizeof(wp_ca_adm) 24000 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm) 528064 (1048)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (96)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1536)

DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 08290040, size: 4889440)

DpShMCreate: allocated sys_adm at 08290040

DpShMCreate: allocated wp_adm at 08292090

DpShMCreate: allocated tm_adm_list at 08295E48

DpShMCreate: allocated tm_adm at 08295E78

DpShMCreate: allocated wp_ca_adm at 0869F2B8

DpShMCreate: allocated appc_ca_adm at 086A5078

DpShMCreate: allocated comm_adm at 086A6FB8

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 08727E78

DpShMCreate: allocated gw_adm at 08727EB8

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 08727EE8

DpShMCreate: allocated wall_adm at 08727EF0

MBUF state OFF

DpCommInitTable: init table for 500 entries

Fri Nov 27 02:32:00 2009

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 1023 blocks reserved for free list.

ES initialized.

J2EE server info

start = TRUE

state = STARTED

pid = 13356

argv[0] = D:\usr\sap\DEV\DVEBMGS03\exe\jcontrol.EXE

argv[1] = D:\usr\sap\DEV\DVEBMGS03\exe\jcontrol.EXE

argv[2] = pf=D:\usr\sap\DEV\SYS\profile\DEV_DVEBMGS03_sapdev

argv[3] = -DSAPSTART=1

argv[4] = -DCONNECT_PORT=2919

argv[5] = -DSAPSYSTEM=03

argv[6] = -DSAPSYSTEMNAME=DEV

argv[7] = -DSAPMYNAME=sapdev_DEV_03

argv[8] = -DSAPPROFILE=D:\usr\sap\DEV\SYS\profile\DEV_DVEBMGS03_sapdev

argv[9] = -DFRFC_FALLBACK=ON

argv[10] = -DFRFC_FALLBACK_HOST=localhost

start_lazy = 0

start_control = SAP J2EE startup framework

DpJ2eeStart: j2ee state = STARTED

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1629]

***LOG Q0K=> DpMsAttach, mscon ( sapdev.visu.com) [dpxxdisp.c 11753]

DpStartStopMsg: send start message (myname is >sapdev_DEV_03 <)

DpStartStopMsg: start msg sent

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

Fri Nov 27 02:32:01 2009

CCMS: Initalizing shared memory of size 60000000 for monitoring segment.

CCMS: start to initalize 3.X shared alert area (first segment).

DpJ2eeLogin: j2ee state = CONNECTED

DpMsgAdmin: Set release to 7000, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]

DpMsgAdmin: Set patchno for this platform to 114

Release check o.K.

Fri Nov 27 02:32:05 2009

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4248]

• ERROR => NiIRead: SiRecv failed for hdl 4 / sock 1468

(SI_ECONN_BROKEN/10054; I4; ST; 127.0.0.1:2927) [nixxi.cpp 4248]

DpJ2eeMsgProcess: j2ee state = CONNECTED (NIECONN_BROKEN)

DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=13356)

• ERROR => DpProcKill: kill failed [dpntdisp.c 371]

DpIJ2eeShutdown: j2ee state = SHUTDOWN

Fri Nov 27 02:32:40 2009

• ERROR => W0 (pid 13364) died [dpxxdisp.c 14441]

• ERROR => W1 (pid 13372) died [dpxxdisp.c 14441]

• ERROR => W2 (pid 13380) died [dpxxdisp.c 14441]

• ERROR => W3 (pid 13388) died [dpxxdisp.c 14441]

my types changed after wp death/restart 0xbf --> 0xbe

• ERROR => W4 (pid 13396) died [dpxxdisp.c 14441]

my types changed after wp death/restart 0xbe --> 0xbc

• ERROR => W5 (pid 13404) died [dpxxdisp.c 14441]

my types changed after wp death/restart 0xbc --> 0xb8

• ERROR => W6 (pid 13412) died [dpxxdisp.c 14441]

• ERROR => W7 (pid 13420) died [dpxxdisp.c 14441]

• ERROR => W8 (pid 13428) died [dpxxdisp.c 14441]

my types changed after wp death/restart 0xb8 --> 0xb0

• ERROR => W9 (pid 13436) died [dpxxdisp.c 14441]

my types changed after wp death/restart 0xb0 --> 0xa0

• ERROR => W10 (pid 13444) died [dpxxdisp.c 14441]

my types changed after wp death/restart 0xa0 --> 0x80

• DP_FATAL_ERROR => DpWPCheck: no more work processes

• DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Nov 27 02:32:50 2009

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long) Thu Nov 26 21:02:50 2009

========================

No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table

-

---

0 DIA 13364 Ended no 1 0 0

1 DIA 13372 Ended no 1 0 0

2 DIA 13380 Ended no 1 0 0

3 DIA 13388 Ended no 1 0 0

4 UPD 13396 Ended no 1 0 0

5 ENQ 13404 Ended no 1 0 0

6 BTC 13412 Ended no 1 0 0

7 BTC 13420 Ended no 1 0 0

8 BTC 13428 Ended no 1 0 0

9 SPO 13436 Ended no 1 0 0

10 UP2 13444 Ended no 1 0 0

Dispatcher Queue Statistics Thu Nov 26 21:02:50 2009

===========================

--------

---

+

---

+

---

+

---

+--

---

+

Typ

now

high

max

writes

reads

--------

---

+

---

+

---

+

---

+--

---

+

NOWP

0

2

2000

6

6

--------

---

+

---

+

---

+

---

+--

---

+

DIA

5

5

2000

5

0

--------

---

+

---

+

---

+

---

+--

---

+

UPD

0

0

2000

0

0

--------

---

+

---

+

---

+

---

+--

---

+

ENQ

0

0

2000

0

0

--------

---

+

---

+

---

+

---

+--

---

+

BTC

0

0

2000

0

0

--------

---

+

---

+

---

+

---

+--

---

+

SPO

0

0

2000

0

0

--------

---

+

---

+

---

+

---

+--

---

+

UP2

0

0

2000

0

0

--------

---

+

---

+

---

+

---

+--

---

+

max_rq_id 12

wake_evt_udp_now 0

wake events total 8, udp 7 ( 87%), shm 1 ( 12%)

since last update total 8, udp 7 ( 87%), shm 1 ( 12%)

Dump of tm_adm structure: Thu Nov 26 21:02:50 2009

=========================

Term uid man user term lastop mod wp ta a/i (modes)

Workprocess Comm. Area Blocks Thu Nov 26 21:02:50 2009

=============================

Slots: 300, Used: 1, Max: 0

--------

---

+

---

+--

---

+

id

owner

pid

eyecatcher

--------

---

+

---

+--

---

+

0

DISPATCHER

-1

WPCAAD000

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Nov 27 02:32:55 2009

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >sapdev_DEV_03 < (normal)

DpJ2eeDisableRestart

DpModState: buffer in state MBUF_PREPARED

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=110,pac=1,MESG_IO)

MsINiWrite: sent 110 bytes

MsIModState: change state to SHUTDOWN

DpModState: change server state from STARTING to SHUTDOWN

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

Stop work processes

Stop gateway

killing process (13340) (SOFT_KILL)

Stop icman

killing process (13348) (SOFT_KILL)

Terminate gui connections

wait for end of work processes

wait for end of gateway

[DpProcDied] Process lives (PID:13340 HANDLE:1564)

waiting for termination of gateway ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Nov 27 02:32:56 2009

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process died (PID:13340 HANDLE:1564)

wait for end of icman

[DpProcDied] Process lives (PID:13348 HANDLE:1568)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Nov 27 02:32:57 2009

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives (PID:13348 HANDLE:1568)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Nov 27 02:32:58 2009

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives (PID:13348 HANDLE:1568)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Nov 27 02:32:59 2009

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives (PID:13348 HANDLE:1568)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1593

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

***************************************************************************************

Please help me to start my SAP MMC.

Thanks

[Former Member]

Rakesh,

try checking permissions on /usr folder ..shud be full permissions for sidadm and sap service user

regards, Sean

[Former Member]

after giving full control, still no go

[Former Member]

Hi,

As you have said its 64bit system..u dont have the limitations like the 32 biyt system with resprect to memory management.

Yes first try stopping the whole instance and restarting .If that does not work try rebooting the server and start the instance.

You have kernel releases 201 and 221 for the 700 kernel.try these also

DO keep us posted.

Regards

Bharathwaj V

[Former Member]

Hi,

As you have said its 64bit system..u dont have the limitations like the 32 biyt system with resprect to memory management.

Yes first try stopping the whole instance and restarting .If that does not work try rebooting the server and start the instance.

You have kernel releases 201 and 221 for the 700 kernel.try these also

DO keep us posted.

Regards

Bharathwaj V

[Former Member]

You may try to restart SAP and then give a go. If that doesn't work you may try for reboot. I avoid suggesting reboots/restart but in some occasions that becomes necessary.

You can also have a look at attached link.

[https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e09e4a5e-8280-2a10-ca98-a59dd47d396d]

[Former Member]

i have tried restart and reboot.still no go. any clue??